PedalFaster

hatrickstu, care to explain? As a rule of thumb, it's a good idea to double-check your facts before calling people "TOTAL f@#king morons".

hatrickstu

did you guys miss this post? it would probably help clarify what i was referencing

robrob

Quote:

did you guys miss this post? it would probably help clarify what i was referencing

We knew he was talking about the car being lifted on the alignment rack to make it easy for the guys to get under the car and adjust the alignment.

hatrickstu

ohhhhh i misinterpreted it as them actually "lifting" it and then setting the car back on the rack itself. most alignment racks have two lift mechanisms built in to raise the vehicle so other repairs can be made as well. i misread what he meant. my fault there

Richard EVO

I'll stick with Darrin at West End.

davidc1

Im the OP, who just paid Firestone for a lifetime alignment.

And I agree with you.



BTW, how the heck can everybody in SoCal recommend this one dude?

chimps

wait, you paid for a lifetime alignment after all of that you experienced?

i mean, i'm still happy w/ my own personal experience, so i'm i'll continue on going to him until i have reason not to.

however, if i were in your shoes, and experienced all the frustrations you have encountered, then i wouldn't give them a nickle more than a single alignment job...

did i miss something?

edit: i'm not trying to be a dick or anything, as i feel pretty bad about your experience. but, did they coax you into paying for the service up front before you handed over the keys? b/c i waited til the alignment was done, checked their print out to see if it was acceptable and proceeded to make my decision of the lifetime package. it was either "ok cool, since this dude can do what i asked then i'll get the lifetime and continue getting my work done here" or "this place sucks, i'll pay for it this time but onto the next shop i go"

HOPEFULLY there is an individual at firestone located near you that will make this all worth while

good luck man!

davidc1

Naw dude, no worries. I did it all on my own accord!

They didn't coax me or have me pay up front or anything.

I figured that there's a couple dozen Firestone places in my daily drives around SoCal, so I should be able to find another one where they know what they are doing.

I just won't be going back to Laguna! But again, no worries.

chimps

haha hopefully all goes well and PLEASE if you come across an individual that matches your expectations, please do share

eastcoastbumps

The Hunter tech that serviced the dealer I used to work for leveled off the rack and marked the height where it was perfectly level. Basically limiting us to using that one height. We had lazy techs that didn't care and would use any height. They'd also ship anything 'green' or would f@#k with the heads to get it into the 'green' just to ship a car. 20min for a 1.2hr job was one of the best things going for the lazy flat rate tech.


One of my buddies used to work at a Porsche dealer. They'd get calls all the time from other dealers down the road complaining about how fast the salesman would go past on test drives. One day they got a call from a manager at a neighboring dealer with a 'this is the last straw' kind of attitude since a silver 911 turbo went past at way over 100mph. They were going to fire the salesman as soon as he came back, but it turned out that a valet left the keys in a car and it was stolen right off the lot. They recovered the car a week later, painted yellow with a dead clutch.