HORRIBLE CUSTOMER SERVICE!
#1
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HORRIBLE CUSTOMER SERVICE!
WARNING TO ALL S2KI members: DO NOT BUY FROM NSPTUNERS. They'll sue you if your product is faulty. I bought a CF wing off them and they claim PERFECT FITMENT. When me and the accessories guy at the Mazda dealership (He's been doin accessories for years on Acuras and Hondas) tried to install it, we found that it doesnt arch enough to fit flush to the trunk. So when you bolted down the sides, it added stress to the middle. THey didnt provide no proper instructions except to have a professional install it, which was done. Anyway, the bolt came out of the Carbon Fiber because of the stress of the poorly designed wing. Now they're SUEING me because they cant get their sh*t right. Be careful.
#2
Originally Posted by Richee,Feb 23 2006, 12:00 PM
WARNING TO ALL S2KI members: DO NOT BUY FROM NSPTUNERS. They'll sue you if your product is faulty. I bought a CF wing off them and they claim PERFECT FITMENT. When me and the accessories guy at the Mazda dealership (He's been doin accessories for years on Acuras and Hondas) tried to install it, we found that it doesnt arch enough to fit flush to the trunk. So when you bolted down the sides, it added stress to the middle. THey didnt provide no proper instructions except to have a professional install it, which was done. Anyway, the bolt came out of the Carbon Fiber because of the stress of the poorly designed wing. Now they're SUEING me because they cant get their sh*t right. Be careful.
#5
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Dear Richie,
I was really unaware of this situation. I do not handle the sales on ebay and I'm sure that is where you purchased it.
The wing was never stated to be a perfect fit...it is near perfect fit. You are not suppose to over tighten the studs. In doing so, this will allow the studs to snap.
I have personally installed this wing on my trunk to gain better knowledge on the fitment and I highly doubt it is as horrible as you had just described it.
I will gladly help you in any way I can. Please PM me.
I do apologize for this inconvenience. Again...I was absolutely unaware of your problems.
I have sold many of these wings on the board already and really no complaint. Just a reminder, I personally don't manufacture these wings myself, but I do try my best to make sure each spoiler is produced correctly.
-Tommy
I was really unaware of this situation. I do not handle the sales on ebay and I'm sure that is where you purchased it.
The wing was never stated to be a perfect fit...it is near perfect fit. You are not suppose to over tighten the studs. In doing so, this will allow the studs to snap.
I have personally installed this wing on my trunk to gain better knowledge on the fitment and I highly doubt it is as horrible as you had just described it.
I will gladly help you in any way I can. Please PM me.
I do apologize for this inconvenience. Again...I was absolutely unaware of your problems.
I have sold many of these wings on the board already and really no complaint. Just a reminder, I personally don't manufacture these wings myself, but I do try my best to make sure each spoiler is produced correctly.
-Tommy
#6
Originally Posted by I dont wait...,Feb 23 2006, 12:49 PM
Dear Richie,
I was really unaware of this situation. I do not handle the sales on ebay and I'm sure that is where you purchased it.
The wing was never stated to be a perfect fit...it is near perfect fit. You are not suppose to over tighten the studs. In doing so, this will allow the studs to snap.
I have personally installed this wing on my trunk to gain better knowledge on the fitment and I highly doubt it is as horrible as you had just described it.
I will gladly help you in any way I can. Please PM me.
I do apologize for this inconvenience. Again...I was absolutely unaware of your problems.
I have sold many of these wings on the board already and really no complaint. Just a reminder, I personally don't manufacture these wings myself, but I do try my best to make sure each spoiler is produced correctly.
-Tommy
I was really unaware of this situation. I do not handle the sales on ebay and I'm sure that is where you purchased it.
The wing was never stated to be a perfect fit...it is near perfect fit. You are not suppose to over tighten the studs. In doing so, this will allow the studs to snap.
I have personally installed this wing on my trunk to gain better knowledge on the fitment and I highly doubt it is as horrible as you had just described it.
I will gladly help you in any way I can. Please PM me.
I do apologize for this inconvenience. Again...I was absolutely unaware of your problems.
I have sold many of these wings on the board already and really no complaint. Just a reminder, I personally don't manufacture these wings myself, but I do try my best to make sure each spoiler is produced correctly.
-Tommy
#7
Administrator
Originally Posted by Richee,Feb 23 2006, 12:00 PM
WARNING TO ALL S2KI members: DO NOT BUY FROM NSPTUNERS. They'll sue you if your product is faulty. I bought a CF wing off them and they claim PERFECT FITMENT. When me and the accessories guy at the Mazda dealership (He's been doin accessories for years on Acuras and Hondas) tried to install it, we found that it doesnt arch enough to fit flush to the trunk. So when you bolted down the sides, it added stress to the middle. THey didnt provide no proper instructions except to have a professional install it, which was done. Anyway, the bolt came out of the Carbon Fiber because of the stress of the poorly designed wing. Now they're SUEING me because they cant get their sh*t right. Be careful.
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