Sky Insurance
02-22-2012, 03:38 AM
#53
Community Organizer
Tried to get an on-line quote last week, got to the last page & your web page crashed - annoying, but to be fair, the very next morning some one from your office called and went through the quote with me. I did advise right at the start and multiple times throughout the call that my renewal with Adrian Flux was £488.
After going through all my details the best you guys could do was £628 and I was asked if I would like to take this policy - standard sales pitch I know, to which I replied "no, why would I want to pay £140 more than my renewal for the same level of cover"
and we left it at that.
Today, I have had 3 phones calls:
1) asking me if I would like to take out a new policy at £628 to which I replied exactly the same as my quote above but did state that I would be interested if you could beat the Adrian Flux price.
2) a call to say that you were trying to beat my renewal price - a bit of a pointless call if you ask me
3) a call to say that you could take £70 off your quote thus still making it £70 more than my renewal for identical cover
to which I again replied the same as my initial contact with you guys.
If you cannot compete with other brokers then fair enough, that's the way the market is & why people shop around but as per a previous comment from S2k_ed84 - wasted my time and yours as there was no need to contact me 4 times to establish what we had already done on day 1 - you couldn't beat my renewal price
After going through all my details the best you guys could do was £628 and I was asked if I would like to take this policy - standard sales pitch I know, to which I replied "no, why would I want to pay £140 more than my renewal for the same level of cover"
and we left it at that.Today, I have had 3 phones calls:
1) asking me if I would like to take out a new policy at £628 to which I replied exactly the same as my quote above but did state that I would be interested if you could beat the Adrian Flux price.
2) a call to say that you were trying to beat my renewal price - a bit of a pointless call if you ask me
3) a call to say that you could take £70 off your quote thus still making it £70 more than my renewal for identical cover
to which I again replied the same as my initial contact with you guys.If you cannot compete with other brokers then fair enough, that's the way the market is & why people shop around but as per a previous comment from S2k_ed84 - wasted my time and yours as there was no need to contact me 4 times to establish what we had already done on day 1 - you couldn't beat my renewal price
02-23-2012, 05:03 AM
#57
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If you cannot compete with other brokers then fair enough, that's the way the market is & why people shop around but as per a previous comment from S2k_ed84 - wasted my time and yours as there was no need to contact me 4 times to establish what we had already done on day 1 - you couldn't beat my renewal price
Whilst my team are encouraged to follow up on all quotations it seems we have been more than a little keen in this case.
Thank you for bringing this to our attention and my apologies for the inconvenience caused.
regards
Ollie
Sky Insurance
02-23-2012, 05:05 AM
#58
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we may be able to look at this yes, feel free to get in contact via the link below:
http://www.skyinsurance.co.uk/car-club-insurance.html
Thanks
02-28-2012, 04:52 AM
#59
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Just to say thankyou to all you at Sky for your help, I found all the chaps there very helpful and enjoyed the conversations.
Of course the fact that your quote beat the companies in opposition in cost, excess and level of cover helped a wee bit too!
Cheers all!
Of course the fact that your quote beat the companies in opposition in cost, excess and level of cover helped a wee bit too!
Cheers all!
02-29-2012, 03:53 AM
#60
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http://www.skyinsurance.co.uk/car-club-insurance.html