VTEC Direct
12-17-2008, 02:47 AM
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VTEC Direct
Hi all,
for the past 3 weeks I am trying to get hold of Barry at VTEC Direct, or any other person at VTEC, but nobody answers emails or answers the phone. Anyone know what is going on? I always had great service from Barry, hope everything is fine.
Thanks,
Vince
for the past 3 weeks I am trying to get hold of Barry at VTEC Direct, or any other person at VTEC, but nobody answers emails or answers the phone. Anyone know what is going on? I always had great service from Barry, hope everything is fine.
Thanks,
Vince
12-17-2008, 05:25 AM
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Baz has decided that it's not worth it at the moment with the exchange rates etc.
As far as I know he is still able to get things but will not be able to chase up as much as has done before.
Shame really as if you were patient or willing to pay for airmail the service was very good. If you expected overnight parts from Japan and weren't willing to pay then you were going to be disappointed. Anything that was in stock in the UK, excellent.
http://type-r-owners.co.uk/forums/sh...ad.php?t=55930
We are winding down stock holdings and I am going back to full time employment. There is simply no money to be made selling nothing but Honda parts full time.
The constant expectation to provide phone service, aftersales, fast email support and still compete with bedroom traders, tax dodgers, direct sellers and ebay sellers means by the time we cover all of overheads there isn't any profit to pay salaries.
On top of that it seems far too many people were quite happy to hold their hands out and take what they could from us in
terms of discount, custom made product, driving 400 mile round trips to make sure stuff was delivered in time, handouts for
JAE, returns with no restocking charges, raffle prizes that just shamed other traders - but when it came down to supporting us in return everyone just seemed to fall short.
The constant expectation to provide phone service, aftersales, fast email support and still compete with bedroom traders, tax dodgers, direct sellers and ebay sellers means by the time we cover all of overheads there isn't any profit to pay salaries.
On top of that it seems far too many people were quite happy to hold their hands out and take what they could from us in
terms of discount, custom made product, driving 400 mile round trips to make sure stuff was delivered in time, handouts for
JAE, returns with no restocking charges, raffle prizes that just shamed other traders - but when it came down to supporting us in return everyone just seemed to fall short.
Shame really as if you were patient or willing to pay for airmail the service was very good. If you expected overnight parts from Japan and weren't willing to pay then you were going to be disappointed. Anything that was in stock in the UK, excellent.
http://type-r-owners.co.uk/forums/sh...ad.php?t=55930
12-17-2008, 05:33 AM
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All I ever ordered for my S2000 I did from Baz, I never argued about time frames, shame on some people really. I know Baz had some probs with exchange rates and shipping but i never thought it would be to this extent.
Am sorry for him, he is a great guy. Hope he can answer me on the stuff I am waiting for.
Vince
Am sorry for him, he is a great guy. Hope he can answer me on the stuff I am waiting for.
Vince
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12-17-2008, 10:42 AM
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Originally Posted by Matts2000,Dec 17 2008, 03:00 PM
c) they don't show their VAT number although it appears that they should be VAT registered.
12-17-2008, 01:45 PM
#9
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It's ashame really the mans got his heart in the right place, I did a lot of dealing with Baz and he is very good at what he does but running a business is just often not as easy as people think and with the way the economy is at the moment, trick car parts aren't on peoples priority lists.
I'm sure he'll be back one day when everything picks back up
I'm sure he'll be back one day when everything picks back up
