Top man/woman @ Alan Day Honda
03-02-2006, 09:22 AM
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Top man/woman @ Alan Day Honda
I wondered if any one of you well Honda connected people may know who is the man/woman at Alan Day Honda?
I feel that the Service Manager at Alan Day Honda Portsmouth thinks I was born yesterday. I am going to give him one more chance to sort out our warranty claim tomorrow but I need my guns ready.
Time to introduce him to Mrs S!
Any information gratefully received.
I feel that the Service Manager at Alan Day Honda Portsmouth thinks I was born yesterday. I am going to give him one more chance to sort out our warranty claim tomorrow but I need my guns ready.
Time to introduce him to Mrs S!
Any information gratefully received.
03-02-2006, 09:51 AM
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Originally Posted by urchin,Mar 2 2006, 06:44 PM
er, Alan Day?
Are you sure? Where is he located then.I have found the Dealer Principal for Portsmouth but I may need the top.
03-02-2006, 09:54 AM
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03-02-2006, 10:04 AM
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Originally Posted by urchin,Mar 2 2006, 06:54 PM
Funny that link did not show in my search.
Just a note: claimed created in 1963, but incorporated in 1965.
mmmh: " providing exceptional customer care "
Interesting.Right, all armed now for tomorrow.
03-02-2006, 10:11 AM
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I was going to pop into the Southampton branch to show them my corroded wheels, Sylvie.
I hope they're a little more receptive, or I'll introduce them to Mrs S too.
Let me know how you get on at Portsmouth.
I hope they're a little more receptive, or I'll introduce them to Mrs S too.
Let me know how you get on at Portsmouth.
03-02-2006, 10:17 AM
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Originally Posted by san2000,Mar 2 2006, 07:11 PM
I was going to pop into the Southampton branch to show them my corroded wheels, Sylvie.
I hope they're a little more receptive, or I'll introduce them to Mrs S too.
Let me know how you get on at Portsmouth.
I hope they're a little more receptive, or I'll introduce them to Mrs S too.
Let me know how you get on at Portsmouth.
We are on the extended one from a company that has gone bust. However, Gad was able to claim as Honda Bognor was able to "provide exceptional customer care" to their customer. Alan Day Portsmouth is just not trying.
They just need a bit of motivation.
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03-02-2006, 10:30 AM
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Originally Posted by san2000,Mar 2 2006, 07:26 PM
Karen has used the Bognor dealership several times for her Civic and rates them very highly......would it not be worth your while going there?
We did consider using Bognor but it is quite a stretch for us and not very practical so we thought we'd give Portsmouth a chance. They were very good for the service. Not so much for this warranty claim. They don't care any more as they are not out of pocket.
Like I said they need motivating.
