Llandudno Honda
10-04-2004, 08:11 AM
#1
Thread Starter
Llandudno Honda
My S went in for its first 9k service a few days ago and I requested that attention be given to the squeeks and rattles from the soft top when travelling over rough roads. I even produced for them a copy of HONDA Service Bulletin 03-023 which outlines the proceedure.
Went off to MM1 and the rattles squeeks are still there when the hood is up.
Back to Dealer today and complained. Service Manager is having it in again to do the work that has definitely not been done (packing missing).
Makes me wonder if the Service was done properly.
Engineer (?) responsible has since left the Dealership so maybe he just couldn't have cared less on his last days!
As AE will tell you I am the wrong person to upset and I will certainly get my pound of flesh on this occasion!!
Went off to MM1 and the rattles squeeks are still there when the hood is up.
Back to Dealer today and complained. Service Manager is having it in again to do the work that has definitely not been done (packing missing).
Makes me wonder if the Service was done properly.
Engineer (?) responsible has since left the Dealership so maybe he just couldn't have cared less on his last days!
As AE will tell you I am the wrong person to upset and I will certainly get my pound of flesh on this occasion!!
10-04-2004, 08:16 AM
#2
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Adrian you seem to have the right mental focus there, just don't take a half-ar$ed attempt at a solution.
I would also question the QA on the service and ask them to validate their work
I would also question the QA on the service and ask them to validate their work
10-04-2004, 12:02 PM
#3
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"Wise men have something to say.
Fools have to say something.
Marcus Tullius Cicero"
Cool signature. I am saying nothing.
.....Unless pressed or till the urge becomes irresistable. 
d
Fools have to say something.
Marcus Tullius Cicero"
Cool signature. I am saying nothing.
.....Unless pressed or till the urge becomes irresistable. d
10-05-2004, 01:24 AM
#7
Thread Starter
Originally Posted by sammyc,Oct 5 2004, 08:57 AM
Adrian, is that the one near ASDA? If so, we went in there asking about S's and just got blank looks 'We have a catalogue sir!'.
Pah!
Pah!
Allocation is only 2 a year and these probably finish up at other dealerships. Only 4 in this area mine, S1 MON, Glen on nearby estate (bought in Chester) and a blonde from somewhere near with a V reg. Obviously Llandudno Honda don't have healthy sales of the S, maybe that's why I got such a good deal!!! Ha Ha!
I'll get the service side sorted out!
The Service Manager is young and keen but was not there on the day mine went in.
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10-05-2004, 05:02 AM
#10
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Hey! You keep that quiet!!!!
The bird's from Llandudno so in the past ten years I've spent more time than I want to admit there. V. nice area as long as you stay out of Llandudno!
Just my opinion though.
Bird's mum lives v. near an S, never seen it myself but her husband is very into cars and says its a local. He drives an orange MGB and was down our way when the MG meet was on that Adrian popped up at, he got very confused when I seemed to know more about it than him. Heh heh!
The bird's from Llandudno so in the past ten years I've spent more time than I want to admit there. V. nice area as long as you stay out of Llandudno!
Just my opinion though.
Bird's mum lives v. near an S, never seen it myself but her husband is very into cars and says its a local. He drives an orange MGB and was down our way when the MG meet was on that Adrian popped up at, he got very confused when I seemed to know more about it than him. Heh heh!