Jenson
10-23-2010, 09:05 AM
#741
She has tried with HUK - they are a bunch of inept clowns run by an even more inept clown.
I would say it's more like customer disservice.
I would say it's more like customer disservice.
10-23-2010, 09:20 AM
#743
Registered User
Originally Posted by unclefester,Oct 23 2010, 05:05 PM
She has tried with HUK - they are a bunch of inept clowns run by an even more inept clown.
I would say it's more like customer disservice.
I would say it's more like customer disservice.
I'm not saying that it is easy or pleasant, I know I've been in a similar situation, but it is possible to reject that car and that is what I would do in Bokkie's situation.
10-23-2010, 09:20 AM
#744
Community Organizer
Originally Posted by mikey k,Oct 23 2010, 06:17 PM
Maybe a face to face meeting with some one at HUK would get some results?
10-23-2010, 09:27 AM
#745
Originally Posted by m1bjr,Oct 22 2010, 09:18 PM
Holy cow.
Are they making Hondas in China now?
Are they making Hondas in China now?
Bokkie , what can any of us say to comfort you, I'd have thrown the toys out of the pram by now and be insufferable to all around me. When I had gearbox issues with my previous S I got a replacement box, a quicker and easier job for all involved, 7 day turnaround.
As for the way forward I have no advice, has any one got the Honda CEO's adress? maybe he can intervene, "SuperGaxxy" can only do so much, and seems to be on the case, as always.
10-23-2010, 09:31 AM
#747
Originally Posted by LTB,Oct 23 2010, 06:20 PM
I'm sure Bokkie has tried with HUK, but there is trying and then there is the law and their obligations.
I'm not saying that it is easy or pleasant, I know I've been in a similar situation, but it is possible to reject that car and that is what I would do in Bokkie's situation.
I'm not saying that it is easy or pleasant, I know I've been in a similar situation, but it is possible to reject that car and that is what I would do in Bokkie's situation.
I think once you bring legals into the matter, you're operating over and above what customer service was meant to provide.
It's a shame they seem unable to own their problem.
10-29-2010, 02:46 AM
#748
Join Date: Sep 2006
Location: The original Ashford, Mdx
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Mines gone in today for the seat replacement and investigation of an engine/transmission whine at 3500 rpm under load. Apart from that, 23,000 miles and no other problems...............yet!
10-29-2010, 02:49 AM
#749
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Wonder if it's the same noise as mine Al?
I need to speak to Gaxxy and get mine sorted for a service over the Christmas period and noise investigation.
Let me know what they say about your noise.
I need to speak to Gaxxy and get mine sorted for a service over the Christmas period and noise investigation.
Let me know what they say about your noise.
10-29-2010, 02:54 AM
#750
Originally Posted by Bokkie,Oct 22 2010, 11:10 PM
Steve!Any beach in mind?
FWIW the car currently resides at Bristol Honda...it's going nowhere till HUK find a 3rd gear synchroniser
Berrow
Brean Sands
The Severn Estuary has the largest tidal range, plenty enough to hide a Honda
