Jenson
#741
She has tried with HUK - they are a bunch of inept clowns run by an even more inept clown.
I would say it's more like customer disservice.
I would say it's more like customer disservice.
#743
Registered User
Originally Posted by unclefester,Oct 23 2010, 05:05 PM
She has tried with HUK - they are a bunch of inept clowns run by an even more inept clown.
I would say it's more like customer disservice.
I would say it's more like customer disservice.
I'm not saying that it is easy or pleasant, I know I've been in a similar situation, but it is possible to reject that car and that is what I would do in Bokkie's situation.
#744
Community Organizer
Originally Posted by mikey k,Oct 23 2010, 06:17 PM
Maybe a face to face meeting with some one at HUK would get some results?
#745
Originally Posted by m1bjr,Oct 22 2010, 09:18 PM
Holy cow.
Are they making Hondas in China now?
Are they making Hondas in China now?
Bokkie , what can any of us say to comfort you, I'd have thrown the toys out of the pram by now and be insufferable to all around me. When I had gearbox issues with my previous S I got a replacement box, a quicker and easier job for all involved, 7 day turnaround.
As for the way forward I have no advice, has any one got the Honda CEO's adress? maybe he can intervene, "SuperGaxxy" can only do so much, and seems to be on the case, as always.
#747
Originally Posted by LTB,Oct 23 2010, 06:20 PM
I'm sure Bokkie has tried with HUK, but there is trying and then there is the law and their obligations.
I'm not saying that it is easy or pleasant, I know I've been in a similar situation, but it is possible to reject that car and that is what I would do in Bokkie's situation.
I'm not saying that it is easy or pleasant, I know I've been in a similar situation, but it is possible to reject that car and that is what I would do in Bokkie's situation.
I think once you bring legals into the matter, you're operating over and above what customer service was meant to provide.
It's a shame they seem unable to own their problem.
#749
Registered User
Join Date: Mar 2007
Location: A1A Beachfront Avenue
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Wonder if it's the same noise as mine Al?
I need to speak to Gaxxy and get mine sorted for a service over the Christmas period and noise investigation.
Let me know what they say about your noise.
I need to speak to Gaxxy and get mine sorted for a service over the Christmas period and noise investigation.
Let me know what they say about your noise.
#750
Originally Posted by Bokkie,Oct 22 2010, 11:10 PM
Steve!
Any beach in mind?
FWIW the car currently resides at Bristol Honda...it's going nowhere till HUK find a 3rd gear synchroniser
Any beach in mind?
FWIW the car currently resides at Bristol Honda...it's going nowhere till HUK find a 3rd gear synchroniser
Berrow
Brean Sands
The Severn Estuary has the largest tidal range, plenty enough to hide a Honda