Information for 09 owners
02-10-2012, 11:07 PM
#641
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Anyone else suffering from the paint peeling off headlight washer? I asked dealer to investigate at last service and heard nothing back, now it's properly peeling and on a white car, the black plastic under is pretty ugly... It's as if the paint has blown under the surface? only a small thing, but shouldn't happen.
tick tock....
tick tock....
Back on the engine issue , Honda's silence on this issue seems deafening!
If they are not willing to address this issue, maybe it's time for a bit of publicity ?
They seem quite happy to shout about the new NSX in the press, so maybe some balance could be brought if prospective supercar buyers knew the potential bag of spanners it might become?
It seems to me that Honda have had enough time to investigate and respond to owners over this issue and unless they promise to respond soon we should now consider raising the profile of this issue ?
02-11-2012, 04:32 AM
#642
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Making the issue a very public one by involving the press will be the only way this issue will be addressed properly by Honda in my opinion.
There has been ample time to find the root course of the engine failures and I believe Honda have known the cause for a very long time.
Sadly, if you are a current owner you will cut off your nose to spite your face as far as residuals are concerned.
Not a very nice situation. Buy an extended warranty and hope for the best.
There has been ample time to find the root course of the engine failures and I believe Honda have known the cause for a very long time.
Sadly, if you are a current owner you will cut off your nose to spite your face as far as residuals are concerned.
Not a very nice situation. Buy an extended warranty and hope for the best.
02-12-2012, 11:25 AM
#643
Originally Posted by Bundle of Mayhem' timestamp='1328531477' post='21387352
Ian - did you get an update?
I'm at a crossroads with deciding what to do with mine and part of the decision is based on what HUK are doing.
I'm at a crossroads with deciding what to do with mine and part of the decision is based on what HUK are doing.
What exactly are Honda/UK doing? It's been a while and my memory goes ...
02-13-2012, 03:32 AM
#644
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Making the issue a very public one by involving the press will be the only way this issue will be addressed properly by Honda in my opinion.
There has been ample time to find the root course of the engine failures and I believe Honda have known the cause for a very long time.
Sadly, if you are a current owner you will cut off your nose to spite your face as far as residuals are concerned.
Not a very nice situation. Buy an extended warranty and hope for the best.
There has been ample time to find the root course of the engine failures and I believe Honda have known the cause for a very long time.
Sadly, if you are a current owner you will cut off your nose to spite your face as far as residuals are concerned.
Not a very nice situation. Buy an extended warranty and hope for the best.
Unless there is some update soon I will get rid and if I feel forced down that road I will not be a Honda customer again... - Ever.
02-13-2012, 03:54 AM
#645
UK Moderator
Honda has bigger fish to fry than a tiny number of engines on an unknown car making strange noises.
In 2011 they sold 50,577 cars, down from 63,652 in 2010, and from 74,419 in 2009. By way of comparison, Audi has gone from 91,712 in 2009 to 113,797 in 2011. Honda's poor range of cars and appalling marketing are the main causes of the decline.
20 or 30 engine failures out of 74,419 cars represents 0.04% of the total.
The media won't give a stuff I'm afraid.
In 2011 they sold 50,577 cars, down from 63,652 in 2010, and from 74,419 in 2009. By way of comparison, Audi has gone from 91,712 in 2009 to 113,797 in 2011. Honda's poor range of cars and appalling marketing are the main causes of the decline.
20 or 30 engine failures out of 74,419 cars represents 0.04% of the total.
The media won't give a stuff I'm afraid.
02-13-2012, 03:54 AM
#646
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I met with my lovely fantastic HUK Account Manager last week and voiced my concerns about the 08/09 problems. Nothing I expect him to do as he's in sales but have come in today and got an email from Phil Dix, Manager of Customer Operations. Kiteland and I met with him last year to discuss the problems and trying to resolve them.
Got voicemail when I rang him but will obviously advise, if I can, of any update.
Got voicemail when I rang him but will obviously advise, if I can, of any update.
02-13-2012, 04:03 AM
#647
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Honda has bigger fish to fry than a tiny number of engines on an unknown car making strange noises.
In 2011 they sold 50,577 cars, down from 63,652 in 2010, and from 74,419 in 2009. By way of comparison, Audi has gone from 91,712 in 2009 to 113,797 in 2011. Honda's poor range of cars and appalling marketing are the main causes of the decline.
20 or 30 engine failures out of 74,419 cars represents 0.04% of the total.
The media won't give a stuff I'm afraid.
In 2011 they sold 50,577 cars, down from 63,652 in 2010, and from 74,419 in 2009. By way of comparison, Audi has gone from 91,712 in 2009 to 113,797 in 2011. Honda's poor range of cars and appalling marketing are the main causes of the decline.
20 or 30 engine failures out of 74,419 cars represents 0.04% of the total.
The media won't give a stuff I'm afraid.
I did tell the AM that I would do a straight no-costing swap for a new NSX
02-13-2012, 04:23 AM
#648
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I'm hoping for an update from Honda UK sometime this week, if we can organise it a meeting close to my home (The guy dealing with things is fairly local to me).
I'd echo Kiteland's comments re being confident there will be a fix and owners sorted. The key concern I have/am driving with them is warranty, given that 3 years is almost up for many. I know they are working on things and I really hope to have further information to share this week.
As I have further information I will post it.
I'd echo Kiteland's comments re being confident there will be a fix and owners sorted. The key concern I have/am driving with them is warranty, given that 3 years is almost up for many. I know they are working on things and I really hope to have further information to share this week.
As I have further information I will post it.
02-13-2012, 04:59 AM
#649
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For those of us who have already taken a loss and are still smarting, I recommend posting an owner review on
http://www.parkers.co.uk/cars/reviews/owners-reviews/
AND
http://www.autotrader.co.uk/carmakes
Very easy to do, very public, quite powerful I think
Take a look at the format and see what you think.
Just 3 or so poor scores would really stand out.
Ive done mine
http://www.parkers.co.uk/cars/reviews/owners-reviews/
AND
http://www.autotrader.co.uk/carmakes
Very easy to do, very public, quite powerful I think
Take a look at the format and see what you think.
Just 3 or so poor scores would really stand out.
Ive done mine
02-13-2012, 09:29 AM
#650
Administrator
Originally Posted by AquilaEagle' timestamp='1326737807' post='21321610
I'm hoping for an update from Honda UK sometime this week, if we can organise it a meeting close to my home (The guy dealing with things is fairly local to me).
I'd echo Kiteland's comments re being confident there will be a fix and owners sorted. The key concern I have/am driving with them is warranty, given that 3 years is almost up for many. I know they are working on things and I really hope to have further information to share this week.
As I have further information I will post it.
I'd echo Kiteland's comments re being confident there will be a fix and owners sorted. The key concern I have/am driving with them is warranty, given that 3 years is almost up for many. I know they are working on things and I really hope to have further information to share this week.
As I have further information I will post it.
I met with Phil Dix at the end of last week and had a good meeting. If you have issues with yours, please PM me. (Same goes for anyone else).
I have pushed him to get some official update as to what work is going on, and plans to protect owners as warranties expire.
I'm waiting for an email from Phil, and hope then to be able to give a much fuller update.
I would urge anyone who has issues to get in touch with Phil personally rather than awaiting anything through the forum or this thread.
Cheers
Ian