Information for 09 owners
#531
I will happily pay write to the Honda solicitor and pay the £10 required to recieve the transcript of the communication if it required, I realise there might be the other way of getting the conversation but I'm fairly interested to know if HUK will allow the conversation to be published with the comments made by HUK Tech. I also wonder just how long it would take them to send me the transcripts!
#532
#533
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Join Date: Mar 2007
Location: A1A Beachfront Avenue
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Ian, it's been well over a week now since your meeting with HUK and no update on here. If it wouldn't take too much time out of your exceptionally busy life, can you post the details of the meeting to update the fully paid up owners of the S2KUK club.
#534
Join Date: Sep 2006
Location: The original Ashford, Mdx
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Alan
#537
Administrator
I do not like the sarcastic tone of your post at all.
My meeting was not much different to yours by the sound of it, and there was no new information to share.
#539
Administrator
I will be posting a full summary of the meeting and subsequent conversations so don't fret.
I questioned them on several aspects of the issue and how it is being dealt with, I am confident they are very serious about things and are taking specific steps to resolve the problems faced by owners. Not just the technical aspects, but their reputation and the 'human effect' as Kitey put it. I was very impressed with both Phil and Chris, and their attitude towards it. That said, my one reservation is still the inconsistency at dealerships, which I raised with them. They are happy to deal personally with affected owners.
I've been in touch with Kitey throughout this process and everything is consistent so far.
There should also be a futher update tomorrow or Friday from them, so it was prudent I felt to wait until then for a full update.
Cheers.
I questioned them on several aspects of the issue and how it is being dealt with, I am confident they are very serious about things and are taking specific steps to resolve the problems faced by owners. Not just the technical aspects, but their reputation and the 'human effect' as Kitey put it. I was very impressed with both Phil and Chris, and their attitude towards it. That said, my one reservation is still the inconsistency at dealerships, which I raised with them. They are happy to deal personally with affected owners.
I've been in touch with Kitey throughout this process and everything is consistent so far.
There should also be a futher update tomorrow or Friday from them, so it was prudent I felt to wait until then for a full update.
Cheers.