martin j

Do we know how many cars were registered 08/09 and how many (that we can find so far) have had problems?

arsie

With utmost respect martin you are asking questions that only Honda Uk can answer and they ain't saying are they

We should just go with well documented examples and leave Honda to come back with the stats.

Which they will put a slant on/distort: 'lies, damn lies and statistics'.

No chance we will get all the data, they won't hand it out ffs!

Take a few well documented examples to Watchdog,

and let Honda try fool Anne Robinson ...

GREGSTERWIZ

Many 08/09 owners are adding to this thread and other related threads on the forum

We can all do this until we are blue in the face, it won't change anything. WE ALL NEED TO CONTACT HONDA(UK) DIRECT.

The problems seem widespread looking at the posts but how are Honda actually looking at this and how many owners have actually contacted Honda ? Contact details are posted in this thread. Seems the issue currently lies with Phil Dix to address; Phil.Dix@honda-eu.com Contacting Customer Services will be a waste of time.

It is the only way this will get sorted. Dealers hands are tied. You will be wasting your time.

Some failed engines details (original and failed replacement) also appear earlier in this thread so anyone wishing to contact Honda will have some ammunition to support their concerns

If you decide to "go legal" you may be criticised for failing to explore other options available to you; i.e. YOU NEED TO APPROACH THE MANUFACTURER DIRECTLY

Kawasakivtec

Bollocks


Anyone who buys a car does so though a third party this is NOT HUK. Is is the dealer ...l. Your contract is with the dealer


Legally end of story .... Until Consumer Direct say otherwise in the UK ...


Goodnight

GREGSTERWIZ

It's only bollocks if you are a simpleton, which I suspect you are

This situation is not as simple as rejecting the cars, they are at least 2 years old and they are no longer in production

If you examine the law in any detail you will discover the pitfalls

Do you also expect owners to travel to the supplying dealers to have any work done, that seems to be what you are implying ?

Sleep tight

Bundle of Mayhem

As far as I understand it the contract is with the seller ie Bristol Honda in my case.

Depending on what happens on Monday with mine, then it will be Bristol that I go back to with regards to the quality of the product they sold me. We are out of time to reject, that's 6 months I believe however Directgov advises that if you want to make a complaint about a car, you have to go back to the trader first.

arsie

@Gregsterwiz: Kawasakivtec and BoM are right. Your first beef is with the seller/dealer. Then up the line. Your exasperation/impatience/anger is understandable. But "don't get mad, get even". My suggestion FWIW is to continue your data gathering, maybe as a spreadsheet. Portability is important plus you can then easily enhance it. Ok your data will be limited compared with Honda UK's, but having our own data might later on 'force' them to reveal what data they have,

Also, if she is ok with it, I would act as support office to BoM and let her lead the legal push.

1) She is familiar with cars and the law associated with them through her work.
2) I am impressed that, despite her , she has a cool brain.
3) If you want something urgent done, ask a busy (wo)man!

Personally I would see what emerges from Bokkie's continued engagement with Honda UK, while reserving judgement on advice from S2KUK, which seems to be rather more on Honda UK's side than on the owners' side. I am still not sure myself that it is proven 100% that broken engine follows rattle. The strategy suggested by Gaddafi has merit.

But maybe you have enough of a case for a Watchdog segment if Honda UK come up short. Plus all the other things suggested.

Might affect residuals tho

Bundle of Mayhem

Thank you Mr Arsie

(can we add 'organising wedding in New York' to my list of things to do this year)

I don't think it's always the case that engine failure follows rattle (could be wrong) but why should we have to live with the noise when previous S2000's that we owned didn't have this noise. That means that something has changed and I think most would agree, not for the best.

Monday is our decision day for action. With the information we'll get then, we'll form an action plan and forge ahead with this making as much noise as we possibly can along the way. This needs to be done in a concise and professional manner as much as we want to kick and scream about it.

Bundle of Mayhem

It's already doing that. Auction houses / dealers / Glasses guide are all well aware of the 09 lemon S2000.

GREGSTERWIZ

arsie . I am aware that any "contract" lies with the "seller", (ie the dealer) who has supplied defective goods. However, case law surrounding cars is complex. It is not as simple as returning the defective kettle you bought from Argos.

In this case the actual "defect" is arguable. The cars have not failed- yet, but there is clearly something wrong with them. I am also aware of the advice Confuser Direct like to dish out. If things were really that simple there would not be any need for the armies of lawyers who specialise in this area.

Personally I think legal is the wrong way to go with this; what are you going to sue for ? If you had numerous engine failures in the same car it would be different; ie they can't fix it

At the end of the day a Judge makes a decision on each case on its merits (if it gets that far). And decisions can range from the sublime to the ridiculous.

My advice has been to put pressure on Honda. It will be the only way this will get sorted.