Honda UK Warranty Experience!
08-14-2009, 09:58 AM
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Honda UK Warranty Experience!
I thought it maybe useful for members as I describe my experience over the last week with a Warranty Claim.
My March 2008 registered S2000 rear discs have become corroded & even with the VTEC & Emergency Stop exercises there was no way I could get them back to what they should be.
So on Tuesday at the dealers, Benfield Honda, Stockton-On-Tees, Cleveland (Cue BassOctopus - Neil have you tried this dealer) who inspected the rear discs & took photo's to send off to Honda UK.
24hrs later the dealer calls back Honda UK accepts the Warranty Claim for replacement of rear discs & pads.
Today (Friday) back at Benfield Honda in & out within 1.25hrs & I must say the dealers have done a good job.
Overall experience was very good especially Honda UK turning around the claim in under 24hrs.
Without the previous posts on the forum I would have been none the wiser!! So Thanks to the guys / girls on here for spreading the word!
My March 2008 registered S2000 rear discs have become corroded & even with the VTEC & Emergency Stop exercises there was no way I could get them back to what they should be.
So on Tuesday at the dealers, Benfield Honda, Stockton-On-Tees, Cleveland (Cue BassOctopus - Neil have you tried this dealer) who inspected the rear discs & took photo's to send off to Honda UK.
24hrs later the dealer calls back Honda UK accepts the Warranty Claim for replacement of rear discs & pads.
Today (Friday) back at Benfield Honda in & out within 1.25hrs & I must say the dealers have done a good job.
Overall experience was very good especially Honda UK turning around the claim in under 24hrs.
Without the previous posts on the forum I would have been none the wiser!! So Thanks to the guys / girls on here for spreading the word!
08-15-2009, 11:35 AM
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Wow, that's bloody amazing.
08-15-2009, 02:45 PM
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Replacing discs and pads is a simplistic task though. Wrench, jack, impact driver, wrench, wrench, jack, leave.
Honda are probably happy to send you on your way with a peanut bill.
Honda are probably happy to send you on your way with a peanut bill.
08-16-2009, 08:20 AM
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Originally Posted by cheshire_carper,Aug 15 2009, 11:45 PM
Replacing discs and pads is a simplistic task though. Wrench, jack, impact driver, wrench, wrench, jack, leave.
Honda are probably happy to send you on your way with a peanut bill.
Honda are probably happy to send you on your way with a peanut bill.
Dead Right - No Bill for Me & about
08-16-2009, 12:31 PM
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Originally Posted by mrblue,Aug 14 2009, 06:58 PM
So on Tuesday at the dealers, Benfield Honda, Stockton-On-Tees, Cleveland (Cue BassOctopus - Neil have you tried this dealer) who inspected the rear discs & took photo's to send off to Honda UK.
Didn't this used to be DeVries? I didn't know they'd sold to Benfield
TBH Carlisle is closer to me than Stockton, so I have no experience of them. Not heard anything bad about DeVries in the past though
08-17-2009, 12:19 AM
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Do you know why they corroded so badly? After all, all discs will corrode, just look at the non contact surfaces.
How many miles have you done since March, where do you store you car, how long does it stand between being used?
....just out of interest.
How many miles have you done since March, where do you store you car, how long does it stand between being used?
....just out of interest.
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08-17-2009, 08:57 AM
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Originally Posted by Bassoctopus,Aug 16 2009, 09:31 PM
Didn't this used to be DeVries? I didn't know they'd sold to Benfield
TBH Carlisle is closer to me than Stockton, so I have no experience of them. Not heard anything bad about DeVries in the past though
08-17-2009, 09:02 AM
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Originally Posted by GavB,Aug 17 2009, 09:19 AM
Do you know why they corroded so badly? After all, all discs will corrode, just look at the non contact surfaces.
How many miles have you done since March, where do you store you car, how long does it stand between being used?
....just out of interest.
How many miles have you done since March, where do you store you car, how long does it stand between being used?
....just out of interest.
Took delivery in October 2008, car was 6 months old 2,000 miles on the clock.
Now it has 8,000 miles.
Car parked down the driveway covered up in winter when not in use with a Stormforce cover that does the job very well!
As for it standing times used 3-4 times per week for communte & weekends driving the roads for Fun!!
As stated above even the emergency stops didn't cure the corrosion even on the contact surfaces - hence the reason why Honda replaced them!
08-17-2009, 09:02 AM
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That's the dealer I use for parts and stuff. Not had a service done there (that I can recall. 
), since I do my own now. They gave me a free Honda frisbee once, so I like them.
), since I do my own now. They gave me a free Honda frisbee once, so I like them.