GrittyShaker

There is a misplaced comma, and missing full stop in LG's letter, but let's be honest, this is a car sales place. They won't have the foggiest idea about the currect yuse ov gramma.

chastmeister

I agree, I'd certainly phone them first to see what they say before sending a letter.

gaddafi

phone call first

although I suspect you are going nowhere with this one

LTB

Sounds like you have thrown in the towel already.

You're going to have to man up on this and tackle the issue head on.

I've been there and done it in the past - wife bought a dodgy Clio from a dealer, but with persistence we got a replacement.

You wouldn't go out into your back garden and bung 5k on a bonfire would you?

This is the same, if the dealer has the merest inclination that you are prepared to roll over, then he will butt sex you royally.

JimUK

This was the general concensus on his other thread, I dont really undertsand why you wouldnt be straight on the phone the day after it happened?

LTB

My guess, and I'm not trying to inflame the situation at all, is that the OP doesn't like conflict.

punchdrunk

I tend to panic in these type of situations so wouldn't have the composure to write an email and then wait for a response. I would have got the car towed to their premises and discussed the options face to face.

That said formalising it with an email is perhaps the best way forward. I just hope it gets sorted out with as little stress as possible.

Good luck

LadyB

LG letter above fine, but phone call and even message left saying letter on way better than nothing.
Would be even better if you can put in figures for instance "mileage at date bought xxx mileage at time of incident xxx" and also standard road use only (assuming this to be true) so they dont' have the option of asking that one.

AquilaEagle

Phone or nip down there in person for a chat first

emails and letters can be ignored/filed/binned very easily.

Lurking Lawyer

Kind of ironic really, if the OP is indeed a squaddie, as has been speculated

1. Phone before you e-mail.

2. Tell them what you want them to do. Your e-mail as drafted is too wishy-washy and gives the reader no steer on what result you want to achieve.

3. Run it through a spell-checker before sending!

4. If you have home contents cover, check whether it includes legal expenses insurance. If it does, phone your insurer and register a claim, and get them to indemnify you in respect of the cost of instructing a solicitor to deal with matters on your behalf.