Dealers charging for courtesy car....surely not??!
#23
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Join Date: Feb 2002
Location: Woking
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I tried the "can I test drive a CTR" approach once before. All I got was "Sorry......CTR not available at that time" and then loads of annoying phone calls from sales reps for weeks afterwards!!!
#24
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Join Date: Sep 2003
Location: Hatfield
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Whilst I was picking up my car from its first service, I test drove a CTR (Crown Honda), it drove well, even speeded passed some old dear who had been stopped by the Police for speeding!! I was impressed, it was a Civic after all. Close ratio gears, firm suspension, pulled away well. Got back into my car and with a minute, naa, I'll put up with Scooby's foibles.
#27
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but what sets people apart from the competition is service excellence, rather than (as well as) competitiveness IMHO. If the dealer didnt "pass on" the charge I'd be a more happy chappy, and feel that they wanted my business more