Bully9

I finally coughed up for a 3yr srvice at Trident in Weybridge and i thought some might be interested in my experience.

The customer service was good: they did the job when they said they would and rang up to keep me informed etc. They also gave the car a good wash and interior valet. Unfortunately, i did not ask for the check-sheet as i was in a hurry when i picked the car up, but as far as i can tell they've done all that should be done, except they did not change the fuel filter. This, according to a check-sheet from a previous service, should be changed at 27k, but when i queried it, trident told me there is no scheduled change for the fuel filter. Anyone shed any light here?

I have to say that overall it was a positive experience. I am very glad, however, that i got a quote beforehand, as my bill had to be adjusted downwards by over

Busamav

sounds good.

Mine goes into Clover leaf Ascot next week at a quoted

nickrg3

How long you been waiting for? I hope not a couple of years

Shopman

Trident is owned by Honda. This must be a positive in their attitude to customers.

My recent 2 year service at Weybridge was

Bully9

[QUOTE=nickrg3,Dec 6 2006, 12:07 PM]How long you been waiting for?

Al2

Johnsons Honda, Kidlington, Oxford
Second service, supplied own oil,

Bassoctopus

I was just wondering about what happened to this thread, yesterday

Billard

Dealer Name. Chiswick Honda
Workmanship: 3
Knowledge of the car 7
Customer Service: 6
Sales: N/A

Comments:
Incorrectly fitted soft-top, had to be returned and re-fitted
Took 2 attempts to repair boot leak, the 2nd attempt taking nearly 2 weeks (problem appeared to stem from a poor repair previously)!
Colin on the service desk seems a good lad, knowledgable, but it's a nightmare getting through to the service desk or getting a call-back

s2konroids

Dealer Name. Stan Palmer Honda, Cockermouth cumbria
Workmanship: n/a
Knowledge of the car n/a
Customer Service: 1
Sales: 1

Tried to rip me off as much a twice for some brake pads. Imcompetent and aggresive, if i hadnt of been in a good mood, think it was gary who was on parts.

Didnt carry out work, poor information avoid at all costs.

Dealer Name. Lloyd Honda, Carlisle cumbria
Workmanship: 8
Knowledge of the car 8
Customer Service: 8
Sales: n/a

Car serviced, correctly, discount offered and told me what was done and if there was any other issues. Excellent bunch!

RUSS H

Stratstone Honda Leeds.

Just had first MOT done and a check over for end of warranty issues, used them before for a service.
(Usualy do my own but warranty etc)

First class in all areas, Janet (I think) on service desk is a
star. Master Tech employed there too.

Allways compliment my car for being 'mint'.



Russ.