itm

I just thought I'd share the content of a letter I wrote to Chiswick Honda (and copied to Honda UK) a month ago. Neither organisation considered it worthy of a reply....

"I am writing to register my dissatisfaction with service received at Chiswick Honda on Thursday of this week (January 11th). I visited your service department to purchase a replacement battery for my S2000

ikobo

I bought my second S2000 from these jokers,as soon as i drove it off the forecourt decent customer care came to a halt.

Rapscallion

must admit when i landed my car with a blown up engine they werent great BUT

they didnt mind that it was sat on their forcourt for 5 weeks before i moved it to another garage (who came an collected) nor did they charge me the

S2000Krazy

Cannot believe how they treated you.

It was only a spanner and wanting to charge you

j8mie

Don't get me wrong, I'm not siding with them. But I'm not surprised they wouldn't lend you the spanner. If for example you had fitted the battery and the car caught fire, you might have tried to blame and claim against them. I know it's unlikely to happen but they have to cover their ar$es because this country is breeding a better idiot thanks to the Nanny State.

Mattyboyz

My experience with them was similarly patchy but on the sales front.

I asked them to look out for a second hand car and I had 18k to spend. They laughed and almost fell off their chairs, nothing back from them in 4 months.

Then I get a phone call and I explained that I bought one from an enthusiast for 12.5k and it had done less than 20K miles and they almost told me I was lying.

Without doubt some of the highest prices in the South East too.

RUSS H

Twats, make them aware of this thread. Forum POWER!

I wouldn't lend out spanners either as a SnapOn 10mm
will be over

Amuse Boy

Chiswick Honda is crap.

itm

Anybody know of a decent Honda dealer within easy reach of SW London (Richmond)?

Andyc2000

I always find Slough Honda very good.