cuzza

Picked up my new 04 and enjoyed driving it for a couple of weeks before giving it a good clean - noticed scratches on both sides of the windscreen towards the top as if a sticker had been removed from each side with something like a screwdriver blade. Mentioned it to dealers as was having a creaky suspension looked at aswell and they have reluctantly agreed to get Autoglass involved to try to repair the scratches. Anyone know what is involved in this or had it done and what the results are likely to be? Thanks in advance