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I have a problem with a local shop

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Old 06-13-2006, 09:52 AM
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Default I have a problem with a local shop

I bought some stuff about 6 or 7 months ago. I just decided to open the box now, and found that something may or may not be missing.

So I called the shop, and said I wanted what was missing. They said it's been 6 months..what do you expect us to do???

I said give me the parts I "think" are suposed to be there.

They said they are looking into it for me...but I'm convinced they are trying to scam me anyway.

What do you think?
Old 06-13-2006, 10:07 AM
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you couldn't be more ambiguous if you tried.

What store:
What product:
What price:

Geez, all that beaver's going to your brain
Old 06-13-2006, 10:10 AM
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<ahem>I think he is being ambiguous for a reason <ahem>
Old 06-13-2006, 10:13 AM
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How many parts do dildos have? Do most sex toys require assembly?
Old 06-13-2006, 10:23 AM
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If this is what I think it is there was no box

And if the parts that should have been there were less than 30 to replace EVEN if they were there what's 30 to a shop to have repeat business and good customer service?
Old 06-13-2006, 10:42 AM
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Man, its like everyone's the ****ing Riddler on this board.
Old 06-13-2006, 10:46 AM
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^ true say, true say.....
Old 06-13-2006, 11:00 AM
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Originally Posted by adelaide,Jun 13 2006, 02:42 PM
Man, its like everyone's the ****ing Riddler on this board.
Well Mike started it....
Old 06-13-2006, 11:11 AM
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was the box sealed?
is the missing part expensive to replace?

If the box was sealed and part was missing, it's a manufacturer issue, although the store could still be nice about it and try to score some cs points with you by getting you the part. If the box was sold to you unsealed, there is a possibility it was a return item, in which case the store should take the responsibility.

In either case it's your word agains theirs and it all simply comes down to the quality of their cs and how much they value your business. Some times a good will gesture over something like this can secure more income for the business in the future or at the very least better their rep.
Old 06-13-2006, 11:12 AM
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just decided to open the box now, and found that something may or may not be missing.
you lost me there......so was it missing, or was it NOT missing?


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