Ferrari California owner
#12
Thread Starter
Things did not work out with this guy. I wont go into details but he is a total a$$hole who thinks just because he is wealthy he can talk to people like they are a POS. Never in all of the years I have interfaced with customers have I ever experienced anything like this guy. F him and his Ferrari. Moving on to customers who appreciate my work and respect me the way I respect them.
#14
Registered User
Originally Posted by S2KRAY,Jun 30 2010, 06:05 PM
Things did not work out with this guy. I wont go into details but he is a total a$$hole who thinks just because he is wealthy he can talk to people like they are a POS. Never in all of the years I have interfaced with customers have I ever experienced anything like this guy. F him and his Ferrari. Moving on to customers who appreciate my work and respect me the way I respect them.
#15
Former Moderator
Originally Posted by Harpoon,Jun 24 2010, 11:15 PM
It sounds like you're dead-set on having to learn a lesson the hard way, so here's some advice - take it or leave it.
I hope this guy doesn't turn out to be a hard customer, but the fact that he isn't letting you - the expert - do your job is a huge warning sign. Since you plan on trying to win him over, at least try to learn a good lesson here. Pay very close attention to all the things he says and does that don't sound like your best customers. That way, you will be able to see this type of guy a mile away and you can make a decision to either not work with them, or jack your prices way up to compensate you for the extra trouble.
I learned this lesson a long time ago, and now I only work with the ones I really want to. It is amazing, but me saying "no" to the problem ones actually allowed some of them to open up and drop their crap and become good ones.
The quality of your work will never ever ever be enough for some people. They are successful in one very specific part of the business world and think they have it figured out across the board. The only thing these people respond to is someone who has bigger balls than they do and tells them to shut up and let them do their job.
I hope this guy doesn't turn out to be a hard customer, but the fact that he isn't letting you - the expert - do your job is a huge warning sign. Since you plan on trying to win him over, at least try to learn a good lesson here. Pay very close attention to all the things he says and does that don't sound like your best customers. That way, you will be able to see this type of guy a mile away and you can make a decision to either not work with them, or jack your prices way up to compensate you for the extra trouble.
I learned this lesson a long time ago, and now I only work with the ones I really want to. It is amazing, but me saying "no" to the problem ones actually allowed some of them to open up and drop their crap and become good ones.
The quality of your work will never ever ever be enough for some people. They are successful in one very specific part of the business world and think they have it figured out across the board. The only thing these people respond to is someone who has bigger balls than they do and tells them to shut up and let them do their job.
Do yourself a favor and stay the he'll away from this jackass. He will likely end up suing you for a scratch he finds that you had nothing to do with. Money talks, but this asshole seems like he is going to cause you biiiiig problems. Pass on this one IMHO.
#17
Just so you know,paybacks right around the corner..theres a problem with the new californias...their doors are rusting out in about 6months...3 at the bodyshop by me,.all with rusted out doors hahaha
#18
Thread Starter
Originally Posted by NFRs2000NYC,Jul 7 2010, 05:11 AM
This x 1000 times.
Do yourself a favor and stay the he'll away from this jackass. He will likely end up suing you for a scratch he finds that you had nothing to do with. Money talks, but this asshole seems like he is going to cause you biiiiig problems. Pass on this one IMHO.
Do yourself a favor and stay the he'll away from this jackass. He will likely end up suing you for a scratch he finds that you had nothing to do with. Money talks, but this asshole seems like he is going to cause you biiiiig problems. Pass on this one IMHO.