Paging @02civicsi How's that new gig working out?

 

Hours are long(worked about 25hrs in the last two days) & there are times where it's frustrating to deal with bad customer reviews, it's all worth it when I get a random communication from a person in the industry who I used to work with that tells me of a good experience where I'm currently at. This persons daughter & boyfriend had dinner last night & said that the food was "so gooood". IDK what exactly they had for dinner or knew they were coming in for dinner last night, just happy to hear they enjoyed the food. As a chef that means the world to me & I made some changes to some items that will be implemented to the two other units so that all the food is the same.

 

That is good to hear, I always found your recipes very intriguing. Don't let negative customer reviews bring you down, people are far more likely to post a review if they are upset about something, people who are satisfied don't post reviews nearly as much. I know how good it is to receive a random positive comment, they are harder to come by IMO but you appreciate them more. Keep up the good work.

 

Thank you; worst part of some of the bad reviews are the blatant lies not only with the words they type as well as pics they attach. There is some truth in the negative reviews & the worst part is it's basic stuff as inconsistent service or cold food due to it not being taken to the fast enough.

 

Negative comments need to be taken to heart IF it sounds like well constructed criticism and not I had a pissy day and need to vent on someone.

 

I don't know what it is exactly, but recent discussions I've had with a number of contractors I've had long standing relationships with (i.e. in business for many years) , has revealed that people are much harder to deal with today. More people are upset about more things, and they are easier to get upset, and they seem to have unrealistic expectations. I suspect it is related to the effects of Covid19 lockdowns, worsening financial situations in certain industries, and rampant out of control inflation. I see it in my daily work, you see it on the news with airplane travel, people are just irritable. Waiters and waitresses in our region are quitting in unprecedented numbers as they are finding it difficult dealing with customers.

 

A lot of restaurants where I am have been cutting their hours and days that they are open due to lack of help. The Dunkin' Donuts and McDonald's closes early quite often due to lacK of help.
Someone I know who does property maintenance/cleaning was cleaning a condo with his wife and the owner was there and she said to them "boy for two people so fat you both sure move quickly." He didn't say anything just smiled and his wife was upset and asked him after why he didn't say anything. He said his way of dealing with people like that is to add an a**hole tax onto their bill.

 

Nice kind people like us here are all getting replaced with people who are a**holes - - - tax them all, tax them all, tax them all I say.

 

When I use to re-wire houses as a side job I would always pad the bill in case I got a helicopter owner or just a plain jerk. If the owners were nice I would always give them a discount. I had one owner that baked cookies every day. Now she got a great discount!

 

Here it is again. I made the full recipe for the cookout yesterday. It was a big hit. I order the Cento brand - 12 cans per case. COVID has changed our buying process. We now order a few things in bulk, like black beans, artichoke bottoms and fire-roasted diced tomatoes, instead of buying at the store.