That is the worst thing about consumer reviews. They in no way shape or form are reliable in terms of reliability Cant be since it has not been long enough to know. So 99% of what you see in reviews is based upon features, how it looks, etc and maybe reliability if it is crap and fails in 2 years. But the only way to know long term reliability is to wait and see. There is also the other issue with consumer reviews, which is that it is really hard to get a proper statistical sample size that is representative due to the effect of people being much more willing to respond if they are angry vs happy. Warranty records can show some, but only if the device had issues during the warranty period. I read a study years ago from a statistician that I wish I would have saved. He basically tore apart Consumer Reports and showed how basically none of their data stood the test of statistical relevance. Especially on cars. I mean, it is what it is and you can only get to the info that is available, but all of that should be taken with a huge grain of salt.

On Maytag making stuff for others, I have heard the same. And like mentioned it really depends on who made the model you are looking at vs the overall brand. I have overall had pretty good luck with Maytag stuff, but again anything new I bought is still 10 years old at max, so only time will tell and I sold that house so someone else will find out lol

 

Our Frigadaire freezer is 39 years old.

 

We usually buy Whirlpool, current one Amana (one of their brands) as that's what my local appliance store had in stock. First one which Rick had purchased, lasted 25 years, the next two about 10-12 years each. We heard a nasty sound the other week while the washing machine was running. Haven't heard is since, but it's a wait and see.

We have a top loader, with that very small agitator on the bottom. It's good for big loads, but sometimes I don't think it cleans as well. Maybe it's sensor is not filling with enough water? Also, the sheets often end up looking like a big mushroom with the other stuff underneath.

A house call from our local repair guy is less than $75.00. As to if I'd call him out to check an older appliance would depend on what the washer/dryer is/isn't doing.

 

The ones that have just some ribs at the bottom and no big agitator are typically referred to as the impeller style high efficiency units. And a lot of times when people say High Efficiency top load that is what they are referring to. Then there is the standard agitator style which has the one that sticks up about half way or more. We researched a lot on both before buying the current one when we moved recently. Seemed like both were good, but more complaints on the impeller style not washing as well. But again, just based upon the customer reviews we read. We got the Samsung top loader that has the agitator, but it still says it is high efficiency. Seems to work well. It uses very little water, so at first glance you wonder if it is getting everything clean, but when watching it it does a good job of continually pulling stuff under the water and turning it over and it seems to wash things well. I wonder how many bad reviews of both styles of high efficiency "not cleaning as well" are just due to people not being used to seeing them use so little water vs the tub being almost full regardless of load size?

Always had good luck with Whirlpool as well. I believe Whirlpool/Amana/Maytag are built at the same places if I recall correctly. Many times it is almost impossible to tell them apart other than the name tag on them

 

we had an LG refrigerator that died within 2 years. It was a compressor issue so was covered by warranty. LG was horrible! The repairman they sent tried to fix it but couldn’t. He called LG tech support who after 20 minutes told him they had no more time for him and hung up. My wife spent hours on the phone with them. They would ask for information or documents, promise a resolution date , that date would come and go. She would call them again only to be asked for more information.

We were without that refrigerator for 2 months before they finally gave us a refund.

Will never buy from LG now.

Jim

 

I have an LG washer and dryer and have been very happy with them. I bought them new in 2017, from Costco.com, when I moved into my Loveland, CO house. No problems.

 

Thank you Patricia, your's looks just like the one we bought. You have a 3770 and ours is the 4000 model. I see lots of our group here bashing LG products. Personal experience takes the top spot over rating by others; I get that. I think it's a crap shoot when it comes to appliances. As Scoots said you can't even trust brand names because you really don't know what assembly line it came off of. People we have known personally have had terrible experiences with some of the brands folks here recommend. Funny, folks we talked into buying LG after bad experiences have loved them, at least the washers and dryers.

Our LG will be here Tuesday. Thanks all.

 

You're welcome, Dave. I also have an LG in California and I'm not fond of it. It hasn't had any issues but it's around 14 (?) years old and it takes a long time to wash. When it came out front loaders were all about using less water rather than just getting the job done. I feel like it doesn't clean clothes the greatest but that could have something to do with the water. I won't drink it out of the faucet. It also dances hard if I wash a rug. I mean it dances so hard that the side next to the granite counter is dented from banging into the counter. It's nothing like the Colorado washer. I love the quick cycle on my new one. If I go for an ElliptiGO ride my clothes need a quick wash only.

 

Our Maytag washer and dryer in our first home lasted 24 years. It was still working when we sold the home. We had Samsungs in our last home of 14 years and now our home of 4 years. No issues.

 

The old stuff is more reliable than the new stuff Dave, but you probably know that already. Maybe less efficient but more reliable. All of these high efficiency compressors and motors don't turn out to be as reliable as the old stuff IMO.