Spark plug asploded
#13
The extent of the damage does not surprise me at all, but damn, you caught Honda in one helluva generous mood. Congratulations and enjoy. (Good to see them stepping up.) 2 for Honda.
#14
I don't seem to be as lucky. My 2000 s2k's engine light came on and I immediately pulled over and had it towed to my local garage. They investigated, computer dianogtiscs and found misfiring in cylinders 2 and 3. 2 checked out ok but 3 was a problem. It seems the spark plug had a meltdown and the treads are gone as well as part of the coil. I'm told i need a new engine... Called Honda who told me to take it to a Honda dealer, I told them to send someone to look at it as I couldn't tow the car again (I have less than pleasing treatment form my local dealer when trying to by a car). They assigned a case # and said a case manager would call in a day or two. I authorized the garage to keep working and find the extent of the damage. Honda now claims since they did not have a chance to inspect the car they will offer no goodwill assistance. None of my service was done at a dealer; the car has 57000 miles. Any suggestions of what to do next? The car is now at a Honda dealer.
#15
Are you the original owner and are you sure the car was never in their possession after the TSB was released in 2002? If so, all I can think of is legal action. It wasn't a recall so Honda (conveniently) wasn't responsible for getting the car worked on. I would argue they at least have a responsibility to notify the owner and leave it in their court. I may not have a clear understanding of the whole TSB issue so maybe someone else can chime in here. Either way Honda has left themselves a nice little way out in your case, I just don't know if a court would see it the same way they do. Good luck.
#16
I am the original owner and I am reluctant to take legal action until it is the very last resort if at all(my own personal bias). The Customer Relations people are standing by their "no help" position but the dealer's service people are reviewing it with the district service manager to determine their position.
I did have my engine problem slightly incorrect. It was the spark plug and coil pack from the #2 cylinder that malfunctioned and parts of both are missing and assumed to have dropped into that cylinder. The cylinder #3 is also damaged but the spark plug and coil pack are intact. Sorry for the mis-information, I'm know very little about the workings of a car engine or any engine for that matter.
I did have my engine problem slightly incorrect. It was the spark plug and coil pack from the #2 cylinder that malfunctioned and parts of both are missing and assumed to have dropped into that cylinder. The cylinder #3 is also damaged but the spark plug and coil pack are intact. Sorry for the mis-information, I'm know very little about the workings of a car engine or any engine for that matter.
#17
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I just bought a 2002 with 12k on the ticker....I got it from a Honda dealership and its Certified. How can I tell whether or not this TSB was done? Since it was honda certified is it a good chance. I dont want to assume anything cause we all know what Assume =
#18
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Call the dealer and ask for all records for the vehicle maintenance. Any maintenace done at a honda dealer gets recorded into a database, so they should be able to tell you if it was done or not. If they can't provide written proof the tsb being done then make them do it. As a certified vehicle they should have done the tsb.
#19
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Originally Posted by jbc,Jul 22 2005, 01:23 PM
I am the original owner and I am reluctant to take legal action until it is the very last resort if at all(my own personal bias). The Customer Relations people are standing by their "no help" position but the dealer's service people are reviewing it with the district service manager to determine their position.
I did have my engine problem slightly incorrect. It was the spark plug and coil pack from the #2 cylinder that malfunctioned and parts of both are missing and assumed to have dropped into that cylinder. The cylinder #3 is also damaged but the spark plug and coil pack are intact. Sorry for the mis-information, I'm know very little about the workings of a car engine or any engine for that matter.
I did have my engine problem slightly incorrect. It was the spark plug and coil pack from the #2 cylinder that malfunctioned and parts of both are missing and assumed to have dropped into that cylinder. The cylinder #3 is also damaged but the spark plug and coil pack are intact. Sorry for the mis-information, I'm know very little about the workings of a car engine or any engine for that matter.
#20
Originally Posted by jbc,Jul 22 2005, 03:23 PM
I am the original owner and I am reluctant to take legal action until it is the very last resort if at all(my own personal bias). The Customer Relations people are standing by their "no help" position but the dealer's service people are reviewing it with the district service manager to determine their position.
I did have my engine problem slightly incorrect. It was the spark plug and coil pack from the #2 cylinder that malfunctioned and parts of both are missing and assumed to have dropped into that cylinder. The cylinder #3 is also damaged but the spark plug and coil pack are intact. Sorry for the mis-information, I'm know very little about the workings of a car engine or any engine for that matter.
I did have my engine problem slightly incorrect. It was the spark plug and coil pack from the #2 cylinder that malfunctioned and parts of both are missing and assumed to have dropped into that cylinder. The cylinder #3 is also damaged but the spark plug and coil pack are intact. Sorry for the mis-information, I'm know very little about the workings of a car engine or any engine for that matter.