What is this a picture of? / Nod to good customer service
#1
What is this a picture of? / Nod to good customer service
What is this thing? I'm guessing it's a wall hanging, but I could be wrong.
I got the first of these from Coastal Metals after a subcontractor of theirs (I think this is the situation) that provides the brackets for mounting the grills caused a delay in shipment. They also sent me some side sill protectors and a letter explaining the delay and apologizing for it.
Today I went out to try to install the side grills, but I was having a fitment problem. So I called them (just being able to reach an specialty aftermarket parts dealer on the phone is rare these days!) and they're sending another pair out to try.
So, despite some minor problems, I'd have to call myself a very satisfied customer, because they go out of their way to provide good customer service.
I got the first of these from Coastal Metals after a subcontractor of theirs (I think this is the situation) that provides the brackets for mounting the grills caused a delay in shipment. They also sent me some side sill protectors and a letter explaining the delay and apologizing for it.
Today I went out to try to install the side grills, but I was having a fitment problem. So I called them (just being able to reach an specialty aftermarket parts dealer on the phone is rare these days!) and they're sending another pair out to try.
So, despite some minor problems, I'd have to call myself a very satisfied customer, because they go out of their way to provide good customer service.
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