phaze826

took my car to burns honda on rt 73...south jersey for you people that dont know where it is...i had a 3rd shift grinding issue....shifting from 2nd to 3rd had grinding...no other gears grinded downshifting from 4th to 3rd no grind...well they said they gotta take it apart to see...they took it apart and told me 3rd and 4th gears were shot and the snycros were also gone.....but then they said i abused the car!!!...so i have to pay to fix it...i asked can i have it back the way i had it so i can try another dealer...they said sure you can but you still have to pay labor and or pay less labor and call a tow truck...first off this is a common problem with syncros with the s2000...but they called abuse on the case...so here i call customer service....guess what the dealer called abuse so they cant do nething to help me....so i asked them how much it is and they told me $1650 ......well i told them to fix it after customer care didnt want to help.....well i called customer service again before i can pick up the car.......they gave me a claim # and said i will be contacted in 3-5 days......what should i do...the cars ready as of now to pick up....do i pick it up???customer care doesnt seem to care!!!!

Hockey

and so it goes with Honduh.

Sorry to hear they haven't changed.
I had disappointing contact with them as well.

Bass

i agree with Hockey

everything is owner abuse on this car when it comes to warrantee - i had to buy a clutch not three weeks after they installed on under tsb-054

dsm said abuse which couldn't be further from the truth..

out $1500.00 but that dealer will never see another dime from me

ProV1

hire a good lawyer

Legal Bill

Phaz, here is my warranty post. Read that and then think about what you need to do. Now that the work is done, it will be difficult to help you.

http://forums.s2ki.com/forums/showthread.p...threadid=207725

Strike

In most states if you pay to have work done on your car you're entitled to the faulty parts. Sometimes you have to tell them in advance that you want them but if the dealer has not disposed of them yet tell them you want those parts. Then you can have them inspected by a third, unbiased party for a second opinion on whether or not it was abuse.

I had a warranty issue over my tranny that they said was abuse as well. I had to pay over $4000 for a tranny rebuild. I sued the dealership in small claims court and won.

IMO the synchros in this tranny are not up to snuff. There are way too many tranny issues that have been reported on this board. Even one of Honda's representatives has posted here that Honda recommends that you not shift from 1st to 2nd at redline without waiting a moment between shifts to avoid grinding 2nd gear. What other high performance car requires you to wait between shifts?

Jsmply

I don't know about honoring the fix, but I do know that them charging you to put it back the way it was is ridiculious. All jobs I've ever done (on my car or in my business (IT/Medical) for that matter have always required an estimate ahead of time if over $50. See how far you can take it.

Indecision

My Honda dealer will call me if there's any more cost associated with it that they have not told me about when I drop-off the car. Even if it's a $10 nut they will call and confirm the cost before putting it on the car or take it apart.

Since you didn't ask them to take it apart, you've only asked them to diagnose the problem and fix if they could. They should be responsible for putting it back to the way it was when you gave them your car.