jcasta02

About a month ago I went to go buy a S2K at a local dealer. I had the one I wanted pick out and I left a deposit. After they ran my credit I found out that I was not approved. Yet the dealer still refuses to give me my deposit back.

I already filed a dispute with my credit card company but i was wondering if anyone knows if Honda headquarters has a complaint department where I can file a complaint about a dealer?
Any info would be appreciated.

I ended up putting the car under my dads name at a different dealer. The JO doesnt even realize that he lost a sale because he is a A-hole.

cjb80

The deposit should be on the condition of credit approval.. did you sign anything when you put the deposit down??

Sondra S2K

By law, they can't keep your deposit unless you receive a product or service in exchange for it, or a signed agreement from you stating that your deposit is nonrefundable. Unless you signed such an agreement, tell them to cough up your money or expect a call from an attorney, and my bet is that you'll see a check sooner than later.

Sunchild

Which dealer is this?

PokS2k

Sunchild,

I think it is Plaza Honda in Bklyn.

https://www.s2ki.com/forums/showthread.php?...?threadid=26968

smyroad

I had a similar problem with Carmax Toyota. I put down a $500 deposit so they would transfer a Sequoia from another dealer. the next day I got a UBS price $2000 cheaper. I called Carmax and told them no thanks. The manager said that the car had already been transferred and she was not going to give me the deposit back. I told her that I signed nothing that said it was a non-returnable deposit. Instead of dealing with the manager, I stopped by the cashiers office, gave her my receipt and asked for a refund. 1 week later I received the refund in the mail.

Oh yeah, when I got home, my sales guy left a message telling me that the car would not be transferred for a couple of days. If the manager was going to lie, she should have got her story straight with the salesman.