honda dealership experience . . . not too impressed!
10-05-2003 | 08:54 AM
#11
Joined: Jan 2001
Posts: 3,290
Likes: 11
From: Atlanta
Vrod, good to see you found S2ki.com. I wonder which dealer in Atlanta you were at? True, most salespeople are drones. They're taught very little about the car more about how to sell a car (but whoever teaches that is aiming at a different type of buyer than most who would purchase an S2000).
You should come out with the S2000 Atlanta club sometime, we love to meet new owners.
You should come out with the S2000 Atlanta club sometime, we love to meet new owners.
10-05-2003 | 04:29 PM
#12
Registered User
Joined: Jan 2002
Posts: 2,956
Likes: 0
From: Land of the landeaus
My .02, since I've sold automobiles before.
If you already know the answer to a question, why ask it? It sounds like you just wanted to pat yourself on the back that eegads! as an owner, you know more about your own car than a salesman. Big deal. I would never let a poor salesman talk me OUT of buying a car. I've never met any salesman that knew more about the car I wanted to buy than I but then again, I certainly didn't expect him to, they're not mandated to become enthusiasts. Basic and IMPORTANT information? You bet, but I do not expect a salesman to know the offset of the rear wheels anymore than the 4th gear drive ratio.
People who walk into a car dealership with an encyclopedia's worth of knowledge (especially those who are already owners for pete's sake) and leave disappointed that a salesman couldn't answer a question to which the answer was already known annoy ME to no end. Like I said, if you walk out of a dealership frustrated that a 10-year salesman couldn't tell you where the tach wire is on your ECU, then perhaps you should quit your job and try to outsell him/her if you think such information is paramount to being a good salesperson.
The internet has changed the business. To a certain degree, customers are EXPECTED to know more about their potential purchase than ever before. As I stated earlier, basic working knowledge of the automobiles at the dealership...you bet, they should know such information but some of my best automobile purchases were completed with salesman that were humbled by my own research and yet still felt compelled to make the process as enjoyable as possible. There's more to being a car salesman that memorizing laundry lists of information.
If you already know the answer to a question, why ask it? It sounds like you just wanted to pat yourself on the back that eegads! as an owner, you know more about your own car than a salesman. Big deal. I would never let a poor salesman talk me OUT of buying a car. I've never met any salesman that knew more about the car I wanted to buy than I but then again, I certainly didn't expect him to, they're not mandated to become enthusiasts. Basic and IMPORTANT information? You bet, but I do not expect a salesman to know the offset of the rear wheels anymore than the 4th gear drive ratio.
People who walk into a car dealership with an encyclopedia's worth of knowledge (especially those who are already owners for pete's sake) and leave disappointed that a salesman couldn't answer a question to which the answer was already known annoy ME to no end. Like I said, if you walk out of a dealership frustrated that a 10-year salesman couldn't tell you where the tach wire is on your ECU, then perhaps you should quit your job and try to outsell him/her if you think such information is paramount to being a good salesperson.
The internet has changed the business. To a certain degree, customers are EXPECTED to know more about their potential purchase than ever before. As I stated earlier, basic working knowledge of the automobiles at the dealership...you bet, they should know such information but some of my best automobile purchases were completed with salesman that were humbled by my own research and yet still felt compelled to make the process as enjoyable as possible. There's more to being a car salesman that memorizing laundry lists of information.
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11-05-2005 04:58 AM