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A liitle help with my DCI

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Old 05-01-2005, 12:59 PM
  #11  
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[QUOTE=modifry,Apr 29 2005, 11:05 AM]
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Old 05-01-2005, 02:02 PM
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No, you can't order it from us separately. Modifry will have to provide you with that as he stated he could do so already.

Here are the emails with headers we have from you on the issue. If we had received a reply it would queue in on top of the others into one thread in our support ticket system. I don't see any other from you in our queue.

Thanks.


<our reply>
Subject: RE: [support #11990]: The Go Fast Lab, Inc.: User filled in Contact Us form!
To:
From: jp@gofastlab.com
Reply-To: jp@gofastlab.com
Date: Tue, 26 Apr 2005 09:12:46 -0700

Hello,

I'm a little confused. You have a DCI but need the harness separately?

J.P.

.:
J.P. Kleinhaus
email: jp@gofastlab.com
phone: 702.806.8389
fax: 831.603.7406

http://www.gofastlab.com/s2ki/
S2000 Performance Parts and More!
:.

-----Original Message-----
From: support@gofastlab.com [mailto:support@gofastlab.com]
Sent: Tuesday, April 26, 2005 6:52 AM
To: jpmail@gofastlab.com
Subject: [support #11990]: The Go Fast Lab, Inc.: User filled in Contact
Us form!


You have received this notification from The Go Fast Lab, Inc. because
you are a registered user or you or some other registered user requested
some information for you from our store.
-------------------------------------------------------------------

Customers need help!

Customer info:
---------------------
First Name: XX
Last Name: XXXX
Last Name:

Address:
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Old 05-01-2005, 02:06 PM
  #13  
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it works now
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Old 05-01-2005, 02:21 PM
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umm... Ray, in all honesty? i never really understood your question... even when i asked originally, i made it pretty clear that i wasn't fully understanding what you were asking.

also, email is NOT the most reliable transmission method... w/ the quantity of spam nowadays, it isn't uncommon at all for messages to get inadvertantly lost. not to mention, you didn't buy this from the 'go fast lab' anyway... you bought it directly from Bob (modifry). S2ki is just a distributor for modifry... if you bought a HU from Alpine directly, would you go to a local store and ask they sell or give you a remote that maybe should have been packaged w/ the HU? and then get upset when they told you they had no stakes in the situation?

also, Bob openly stated that he'd take care of it if there were problems.

i think you're needing to take a breath and slow down here...
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Old 05-01-2005, 03:23 PM
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It works now.
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