Headlamp Cracks
#21
Originally Posted by BlueBarchetta,Jul 31 2008, 09:27 AM
I was unclear in my reference. I was speaking about my experiece calling the 800 number, and the first people I talked to there.
In general the dealer service managers have been helpful to me. I am surprised that they would not initaiate the call/case file for Dave.
In general the dealer service managers have been helpful to me. I am surprised that they would not initaiate the call/case file for Dave.
#22
The Service Manager told me that they had the ability to do a "goodwill" up to a certain amount but this would exceed that amount. He did not want to refer it to the district/zone level. I started at the 800 number.
#24
Hmm, if its cracking from the inside, that's really odd. You would think that (1) there would be random cracks or (2) the entire thing would crack. And its odd that each side is cracking in the same place. In any event, you would think that Honda would stand behind this but I had a friend that had one of the Accord V-6's with the auto transmission problem. He had to scream for over a year and even then, Honda only split the cost with him. Good luck Dave.
#26
Originally Posted by Scooterboy,Jul 31 2008, 02:00 PM
The Service Manager told me that they had the ability to do a "goodwill" up to a certain amount but this would exceed that amount........
I say call Pister @ MH