Blew my Motor - Honda doesn't care!
06-23-2003, 08:16 PM
#11
Sensei
How high have you gone at AHM? I think this is your best shot at satisfaction. Have you tallked to them yourself?
How high have you gone at AHM? I think this is your best shot at satisfaction. Have you tallked to them yourself?
06-24-2003, 06:52 AM
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Rob,
I've read some of your posts on similar threads regarding people who's engine blew.......it seems like you know quite a bit........whatever happened to my car is still a shock to me.......I am not a tech guru and only know enough about the car to resolve simple problems.......I still haven't gotten a clear description of the damage from the dealer (the dealer that's handling my car is pretty good about the situation) but I got from them was: You need a new engine, your valves smashed into the spark plugs and you bent some rods??????????? THIS COULD HAVE ONLY BEEN CAUSED FROM OVER-REVING - Call Customer Servive and file a complain - so I did I have a case # and a representative handling the situation - but it's been 5 days already and still pending.......so that's where I stand.
The only other thing I know is after it happened - my friend who showed up before the tow truck and owns an S2 himself checked the car - and his first comment was you have a broken timing chain??? - Honda never mentioned that, probably because they didnt look that deep in the motor. I've had my engine check light go on before 3-4 months ago and I was near another dealer so I just drove it in - waited 1hr. and they said it was mis-fired Piston, reset the computer and told me not to worry about it........I am still wondering if any of that had anything to do with this? But?
The 3 odd things that happened before my engine locked where: Engine Light blinked twice in the distance of about 2 miles - a few seconds before the incident I hear a rattle in the Engine - then a Pop (it wasn't loud) then the engine seized and locked....... The rest is history - Now they're saying it was over-reved, they are probably right - but something in the engine caused it to over-rev, not me I wasn't even shifting..........hope this helps a little bit.......
thanks for all the input
SenseiRick
I've read some of your posts on similar threads regarding people who's engine blew.......it seems like you know quite a bit........whatever happened to my car is still a shock to me.......I am not a tech guru and only know enough about the car to resolve simple problems.......I still haven't gotten a clear description of the damage from the dealer (the dealer that's handling my car is pretty good about the situation) but I got from them was: You need a new engine, your valves smashed into the spark plugs and you bent some rods??????????? THIS COULD HAVE ONLY BEEN CAUSED FROM OVER-REVING - Call Customer Servive and file a complain - so I did I have a case # and a representative handling the situation - but it's been 5 days already and still pending.......so that's where I stand.
The only other thing I know is after it happened - my friend who showed up before the tow truck and owns an S2 himself checked the car - and his first comment was you have a broken timing chain??? - Honda never mentioned that, probably because they didnt look that deep in the motor. I've had my engine check light go on before 3-4 months ago and I was near another dealer so I just drove it in - waited 1hr. and they said it was mis-fired Piston, reset the computer and told me not to worry about it........I am still wondering if any of that had anything to do with this? But?
The 3 odd things that happened before my engine locked where: Engine Light blinked twice in the distance of about 2 miles - a few seconds before the incident I hear a rattle in the Engine - then a Pop (it wasn't loud) then the engine seized and locked....... The rest is history - Now they're saying it was over-reved, they are probably right - but something in the engine caused it to over-rev, not me I wasn't even shifting..........hope this helps a little bit.......
thanks for all the input
SenseiRick
06-24-2003, 10:29 AM
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Sensei,
I totally agree with ItalianBucwheat. I recently blew an engine on a '02 Denali. The dealer was very resistant to do anything claiming that this had never happened before and it was my fault due to not servicing the truck properly. Little did they know the truck was heavily modified prior to me having the tow truck deliver it to them. It was running over 150 shot of NOS, which and upgraded computer, modified gears, custom ram air intake, not cats, flowmasters and the list goes on and on. Long story short I consulted a lawyer and paid a retainer fee of about 1K for him to basically write a letter to the dealer owners, the manufacturers and the BBB (better business bureau). With all those cc on the letter the manufacture did send out a specialist to dismantle and inspect the car. Fortunate for me the amount of work done prior to the delivery to reprogram the computer, remove NOS and even to clean (orange color in exhaust manifold) residue, and bring the truck back to complete stock form was helpful. I also had my wife claim she was driving which could help since most folks don't consider women as aggressive drivers. All in all it took about one month to resolve the concern, but I was given a brand new motor and all the fixings worth $14K according to the dealer. Stay aggressive with them and they will do something if not everything. Also threaten to contact your local news channel whom often have segments on consumer protection. Even if you made a mistake, you have evidence of taking the car to them when you had concerns. They did not fully check the car out, this is what caused the motor failure. Good Luck.
I totally agree with ItalianBucwheat. I recently blew an engine on a '02 Denali. The dealer was very resistant to do anything claiming that this had never happened before and it was my fault due to not servicing the truck properly. Little did they know the truck was heavily modified prior to me having the tow truck deliver it to them. It was running over 150 shot of NOS, which and upgraded computer, modified gears, custom ram air intake, not cats, flowmasters and the list goes on and on. Long story short I consulted a lawyer and paid a retainer fee of about 1K for him to basically write a letter to the dealer owners, the manufacturers and the BBB (better business bureau). With all those cc on the letter the manufacture did send out a specialist to dismantle and inspect the car. Fortunate for me the amount of work done prior to the delivery to reprogram the computer, remove NOS and even to clean (orange color in exhaust manifold) residue, and bring the truck back to complete stock form was helpful. I also had my wife claim she was driving which could help since most folks don't consider women as aggressive drivers. All in all it took about one month to resolve the concern, but I was given a brand new motor and all the fixings worth $14K according to the dealer. Stay aggressive with them and they will do something if not everything. Also threaten to contact your local news channel whom often have segments on consumer protection. Even if you made a mistake, you have evidence of taking the car to them when you had concerns. They did not fully check the car out, this is what caused the motor failure. Good Luck.
06-24-2003, 01:23 PM
#14
[QUOTE]Originally posted by SenseiRick
[B]Rob,
I've read some of your posts on similar threads regarding people who's engine blew.......it seems like you know quite a bit........whatever happened to my car is still a shock to me.......I am not a tech guru and only know enough about the car to resolve simple problems.......I still haven't gotten a clear description of the damage from the dealer (the dealer that's handling my car is pretty good about the situation) but I got from them was: You need a new engine, your valves smashed into the spark plugs and you bent some rods??????????? THIS COULD HAVE ONLY BEEN CAUSED FROM OVER-REVING - Call Customer Servive and file a complain - so I did I have a case # and a representative handling the situation - but it's been 5 days already and still pending.......so that's where I stand.
The only other thing I know is after it happened - my friend who showed up before the tow truck and owns an S2 himself checked the car - and his first comment was you have a broken timing chain???
[B]Rob,
I've read some of your posts on similar threads regarding people who's engine blew.......it seems like you know quite a bit........whatever happened to my car is still a shock to me.......I am not a tech guru and only know enough about the car to resolve simple problems.......I still haven't gotten a clear description of the damage from the dealer (the dealer that's handling my car is pretty good about the situation) but I got from them was: You need a new engine, your valves smashed into the spark plugs and you bent some rods??????????? THIS COULD HAVE ONLY BEEN CAUSED FROM OVER-REVING - Call Customer Servive and file a complain - so I did I have a case # and a representative handling the situation - but it's been 5 days already and still pending.......so that's where I stand.
The only other thing I know is after it happened - my friend who showed up before the tow truck and owns an S2 himself checked the car - and his first comment was you have a broken timing chain???
06-25-2003, 09:29 PM
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Rob: I check the Barry thread as well as every thread I found regarding blown engines on this site.........found lots of info - most cases involved similar problems but involved various issues (mis-shifts, bad pistons, CIA, blah blah) - my case in itself seems unique.
as for posting this in another forum - I did that right from the beginning "under the Hood"
section I've gotten over 40 repsonses - which has helped me alot.
I took your advice and went to talk to some people today here's a copy of my response which I posted on the other thread:
Spoke to the Service Manager - he wants to get my car fixed - He gave me the contact info of the District Service Manager - who's the final word and decision maker - he seems like a cool guy and that friend of mine who use to work for Honda (the same guy who first speculated the broken chain) knows him - so we'll see what happens from there!
Either way the District Rep. needs to come check out the car - my car is completely stock and has only 20k miles, well under warranty - so I have that in my favor!
The dealer still can't figure out what exactly went wrong - they keep saying the damage was caused by the over-reving of the engine - now what caused that they really don't know - I explained the situation once again - about how I was shifting and the pop during excelaration! They found the bent rod and a "scored piston" - still nothing about the timing chain - I don't even know which piston is the bad one - Still thinking about the that #4 cylinder Problem and the time I had the mis-fired piston, but not enough evidence to associate the two - I do know that the spark plugs are smashed???
I still have hopes that everything will turn-out alright.......I saw things turning for the worse yesterday when the Honda Customer Care Rep. - told me she's wasn't handling my case - and she needed to pass it to a right rep (which she admitted to not knowing who it was) at that time I got worried - thinking this is never going to be taken care of!!!
But I took a trip to the dealer and got right to it and got the ball rollin again, so we'll see!
*as for that question about the engine reving with the tach - I am almost 100% sure the engine had seized and the rpm's went wild as the car came to a screeching hault - so the thought of the car continuing to speed up and the engine working I don't recall occuring......I sort of remember the POP - Car Immediately screeching to a hault and the RPM's going wild bouncing off the REV-LImiter for a few seconds before totally vanishing......it's hard to imagine but that's the best description I have.......
- At that point I almost positive the RPM's were working separate from the engine......
Almost like the Engine locked and the RPM's went wild trying to rev the car to move but it wouldn't???? hope that helps!
thanks for the help
as for posting this in another forum - I did that right from the beginning "under the Hood"
section I've gotten over 40 repsonses - which has helped me alot.
I took your advice and went to talk to some people today here's a copy of my response which I posted on the other thread:
Spoke to the Service Manager - he wants to get my car fixed - He gave me the contact info of the District Service Manager - who's the final word and decision maker - he seems like a cool guy and that friend of mine who use to work for Honda (the same guy who first speculated the broken chain) knows him - so we'll see what happens from there!
Either way the District Rep. needs to come check out the car - my car is completely stock and has only 20k miles, well under warranty - so I have that in my favor!
The dealer still can't figure out what exactly went wrong - they keep saying the damage was caused by the over-reving of the engine - now what caused that they really don't know - I explained the situation once again - about how I was shifting and the pop during excelaration! They found the bent rod and a "scored piston" - still nothing about the timing chain - I don't even know which piston is the bad one - Still thinking about the that #4 cylinder Problem and the time I had the mis-fired piston, but not enough evidence to associate the two - I do know that the spark plugs are smashed???
I still have hopes that everything will turn-out alright.......I saw things turning for the worse yesterday when the Honda Customer Care Rep. - told me she's wasn't handling my case - and she needed to pass it to a right rep (which she admitted to not knowing who it was) at that time I got worried - thinking this is never going to be taken care of!!!
But I took a trip to the dealer and got right to it and got the ball rollin again, so we'll see!
*as for that question about the engine reving with the tach - I am almost 100% sure the engine had seized and the rpm's went wild as the car came to a screeching hault - so the thought of the car continuing to speed up and the engine working I don't recall occuring......I sort of remember the POP - Car Immediately screeching to a hault and the RPM's going wild bouncing off the REV-LImiter for a few seconds before totally vanishing......it's hard to imagine but that's the best description I have.......
- At that point I almost positive the RPM's were working separate from the engine......
Almost like the Engine locked and the RPM's went wild trying to rev the car to move but it wouldn't???? hope that helps!
thanks for the help
07-16-2003, 11:42 AM
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Dealer told me to pick-up the car, they could no longer keep it there (4 weeks total) - left the fuel lines un-sealed so fuel spilled all over the tow truck and highway. Service Manager told me he wants nothing to do with the case - Call AHM!!!!
Had 2 Honda techs examine the car, both former Honda Mechanics.
Here's their conclusion: A mis-shift would have caused 10 times more damage then what's shown - Damage is only found in Cyl#2 - #3 - We found 3-broken valves which needless to say were not broken when the dealer first inspected the car (springs were in perfect shape during 1st inspection) - the 2 spark plugs that were described as smashed (were not smashed but "burnt" and missing the coil) - Pieces of the Plug found in both Pistons and there is severe oil/dark stains to the cylinder wall and piston.
The tech said: the only way the valves make contact with the piston is: if they "free-flow" or one of them is "broken" (therefore describing the "POP" sound I heard).......
this would cause the timing chain/rod to "snap" or "skip" therefore damaging another cylinder in the process.........
the District Rep. has refused to analyze this situation since the engine has been taken apart! As soon as mentioned information about the Spark Plug problem he said:
" I haven't heard of such a problem"!!!!!!!!!!!!
so right now I am building my case........
and my car sits in my garage with 1/2 and engine and a box full of engine parts (talk about customer service.....lol)
PS: Can the dealer/rep ever deny warranty on a vehicle based on speculation?
- I have continously demanded a cause for this damage and all I get is: there could be 3-scenarios
a) Engine mal-function (damage do to a defective part)
b) someone tampered w/ the rev-limiter on the vehicle
c) a mis-shift from 5th to 2nd
thanks for the help
Had 2 Honda techs examine the car, both former Honda Mechanics.
Here's their conclusion: A mis-shift would have caused 10 times more damage then what's shown - Damage is only found in Cyl#2 - #3 - We found 3-broken valves which needless to say were not broken when the dealer first inspected the car (springs were in perfect shape during 1st inspection) - the 2 spark plugs that were described as smashed (were not smashed but "burnt" and missing the coil) - Pieces of the Plug found in both Pistons and there is severe oil/dark stains to the cylinder wall and piston.
The tech said: the only way the valves make contact with the piston is: if they "free-flow" or one of them is "broken" (therefore describing the "POP" sound I heard).......
this would cause the timing chain/rod to "snap" or "skip" therefore damaging another cylinder in the process.........
the District Rep. has refused to analyze this situation since the engine has been taken apart! As soon as mentioned information about the Spark Plug problem he said:
" I haven't heard of such a problem"!!!!!!!!!!!!
so right now I am building my case........
and my car sits in my garage with 1/2 and engine and a box full of engine parts (talk about customer service.....lol)
PS: Can the dealer/rep ever deny warranty on a vehicle based on speculation?
- I have continously demanded a cause for this damage and all I get is: there could be 3-scenarios
a) Engine mal-function (damage do to a defective part)
b) someone tampered w/ the rev-limiter on the vehicle
c) a mis-shift from 5th to 2nd
thanks for the help
07-20-2003, 08:43 PM
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I remember taking my car in for service once at Planet Honda and one of the guys there told me to be careful with the car - the rods usually break on S2000s and f**k up the whole motor. I did ask him isn't that only when you do something wrong and he responded that it could happen out of the blue.
Then again this was at Planet Honda and about 9 months ago.
Hope you get them to be on your side,
Mike
Then again this was at Planet Honda and about 9 months ago.
Hope you get them to be on your side,
Mike
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