Rate DC Area Service Departments
12-19-2001 | 10:50 AM
#72
Thread Starter
Registered User
Joined: Jan 2001
Posts: 2,708
Likes: 0
From: Laurel
I'd let it work it's way down rather than let them prepare for it. These places (as a matter of corporate policy, I think) depend on most people giving up. Have you talked to your insurance company?
12-19-2001 | 10:54 AM
#73
Registered User
Joined: Jul 2001
Posts: 995
Likes: 0
From: Washington
Originally posted by jschmidt
I'd let it work it's way down rather than let them prepare for it. These places (as a matter of corporate policy, I think) depend on most people giving up. Have you talked to your insurance company?
I'd let it work it's way down rather than let them prepare for it. These places (as a matter of corporate policy, I think) depend on most people giving up. Have you talked to your insurance company?
I think you're right too Jim. That's why I didn't fax it to the service dept. directly. Trickle down does work best in these circumstances. Don't want them to have prepared answers for management.
I did not talk to my insurance company, but that is a very good idea and I will do so tonight GEICO)
12-19-2001 | 03:16 PM
#76
Registered User
Joined: Dec 2000
Posts: 1,846
Likes: 0
From: AOL usa.
Wow. I'm soooooooooo hesitant to get my TSBs done now.......and I want them done soon. I just don't understand how almost every dealer f's up this car somehow. In some way or another.
Not only would I be super frustrated about my car (I'm not a lawyer!), but the amount of time spent composing the letter (very, very concise) and the frequent visits to the dealership and researching AH contact numbers. That crap takes a lot of time........and time is money.
Good luck again, and this is another dealer added to the list that I won't bring my car to. Does anyone have any positive comments about Herson's?
Not only would I be super frustrated about my car (I'm not a lawyer!), but the amount of time spent composing the letter (very, very concise) and the frequent visits to the dealership and researching AH contact numbers. That crap takes a lot of time........and time is money.
Good luck again, and this is another dealer added to the list that I won't bring my car to. Does anyone have any positive comments about Herson's?
12-20-2001 | 12:04 PM
#78
Registered User
Joined: Jul 2001
Posts: 995
Likes: 0
From: Washington
After holiday break let's go about establishing "Preferred Mid-Atlantic Region S2000 Service Centers". For the DC area, I nominate Jim Coleman. I think the NOVA folks should do the same. Here's how it would work:
A number of will approach Jim Coleman Honda and petition them to be a "Preferred Mid-Atlantic S 2000 service center. We can jointly draft non-binding "Statement of Principles" in which they pledge certain things (good service, customer responses, the utmost care, etc.) and have a sit down meeting with their service department folks. There is clear upside for them (more business) and more upside for us (we have piece of mind). Maybe they can sponsor/have special S2000 deals, etc.
Just a thought
A number of will approach Jim Coleman Honda and petition them to be a "Preferred Mid-Atlantic S 2000 service center. We can jointly draft non-binding "Statement of Principles" in which they pledge certain things (good service, customer responses, the utmost care, etc.) and have a sit down meeting with their service department folks. There is clear upside for them (more business) and more upside for us (we have piece of mind). Maybe they can sponsor/have special S2000 deals, etc.
Just a thought
j/k