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Old 12-23-2016, 05:33 AM
  #1011  

 
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Originally Posted by WhrDLMI
Ah... I've read that some makes do this but I haven't seen it. The only time I have sat on one was a Kia that use the thermoelectric doo-hickey. It was kind of like sitting on an ice pack - it got the job done but not as comfortable as you might think.
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Old 12-23-2016, 05:34 AM
  #1012  
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Originally Posted by tacocat
This is what they get when they hire the 20 year old, mountain dew downing man-child that "knows about computers"?
Probably but given that this guy is an anti-virus admin he is probably a little higher up the ladder. I think it goes back to what you said about accountability. At this point he has a little egg on his face because I had to point out something that should have been very obvious to him (that a ticket had been submitted) but I suspect that means almost nothing to him. I sure didn't get an "opps, I should have seen that" e-mail from him. I doubt anyone else will use it as a "teaching moment" either.

I know I am tilting at windmills here but if these guys can't get the simple stuff right, what happens when I hit them with a big issue? I really don't want to be the asshat that goes at the help desk with a baseball bat EVERY time just because experience has taught me that is what I have to do to get even little things accomplished. I remember the users that did that to me and I did not like it. I don't want to be "that guy." *sigh*
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Old 12-23-2016, 05:34 AM
  #1013  

 
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Old 12-23-2016, 05:37 AM
  #1014  
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Originally Posted by tacocat
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Old 12-23-2016, 05:38 AM
  #1015  
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Anywho... Done venting about that. Not likely to be the last time this happens with this project anyways. May as well as get used to it.
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Old 12-23-2016, 05:47 AM
  #1016  

 
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Hey, I just saw, you can remove your thanks from a post. Interesting.
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Old 12-23-2016, 05:52 AM
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duh.
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Old 12-23-2016, 06:50 AM
  #1018  
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Originally Posted by Roflcopter
No story, just a deer tripping on some ice.
ohhh ice, I couldn't figure out why the deer would be in the position.
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Old 12-23-2016, 06:51 AM
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:lol:

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Old 12-23-2016, 06:53 AM
  #1020  
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Originally Posted by WhrDLMI
This is why I drink. Seriously...

11/29 - Colleague submits ticket regarding issue with virus scanner preventing software install. Ticket includes the hostname and a whole bunch of other relevant information.
12/15 - Colleague notes that nothing has been done with ticket so he asks me for help/guidance.
12/20 - I send e-mail to a person I believe to be responsible for such an issue asking for guidance.
12/23 - I send a second e-mail because I did not get a response on the first and I am afraid I will forget about this over the holiday. This time I get a response. He can't help but but he knows who can so he CC's that individual.
12/23 - I get an e-mail from said helpful person asking me to submit a ticket with the hostname and IP address of the system having the issue.




This job can be so incredibly frustrating at times.
I'm guessing you didn't submit your tickets in triplicate?
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