B.C.

I emailed and asked for a PDF or .doc manual for an old garage opener, and this is what I get:

Dear Valued Customer:

Thank you for contacting Genie regarding your issue/question. We appreciate your business and hope to assist you further. Please see the below response to your inquiry and if immediate assistance is needed, please contact our Customer Care Helpline at the number below.

I'm sorry but the manual for this unit is no longer available.

If I have not answered your question or you need additional assistance feel free to reply to this email or call us at 800-354-3643. We are available Mon-Fri 9am-8pm and Sat 10am-6pm EST.

Sincerely,


Brenda Grubb
Customer Care - Level 3 Support
The Genie Company
1-800-354-3643



What kind of company does not have their own manuals? I don't mind paying for the manual, but that's not even offered.

Nicotunes

Google for it.....

Picturepro

When u buy it? 1980

S2k4me2

I have a Gene Excelerator manual ! What model are you looking for?

OC S2K

You read manuals? Or is it for your hired help?

Penforhire

Ha ha. Sure makes you want to buy a Genie next time, doesn't it?

Just so you know, it happens to the best of them. Ask Honda for a shop manual for a 1982 CX500T motorcycle. You won't get one at any price. That was the first factory turbocharged m/c and it was only produced that year. Honda ran out of manuals over a decade ago and never reprinted. Not every Honda dealer's service dept has that manual!

I asked American Honda for permission to buy a xerox copy a fellow owner had for sale. They gave me that permission, in writing!

chairmnofthboard

A. How old is it?

B. Who signed on to BC account?

C. Seriously, what the hell you need a manual for?

D. Seriously, what kind of handyman needs a manual for a garage door opener.

B.C.

You guys kill me

alexchou

who's genie?
does she go to ur house and open ur garage door for ya?