standard warranty on blackberry storm
12-22-2009, 01:17 AM
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I used to work @ Verizon (It's Ben (A51_AP1)).
All Verizon phone offer a 1 year manufacturers warranty free from phone defects. Verizon stores are supposed to carry Factory Refurbished Units (FRU's) which they exchange in-store. Phones with physical damage cannot be exchanged, even if there was a phone defect before or after if there is ANY physical damage. If your a person that has multiple lines and a "Tier 1" account (over $200 per month on the account), then normally they will swap out the phone purely based on not losing you as a customer. Just a FYI!
All Verizon phone offer a 1 year manufacturers warranty free from phone defects. Verizon stores are supposed to carry Factory Refurbished Units (FRU's) which they exchange in-store. Phones with physical damage cannot be exchanged, even if there was a phone defect before or after if there is ANY physical damage. If your a person that has multiple lines and a "Tier 1" account (over $200 per month on the account), then normally they will swap out the phone purely based on not losing you as a customer. Just a FYI!
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