California - Bay Area S2000 Owners California Bay Area S2000 Owners Group

Red Robin

Thread Tools
 
Old 09-30-2009, 11:35 AM
  #11  

Thread Starter
 
tkeyyy's Avatar
 
Join Date: Oct 2008
Location: Bay Area, California
Posts: 6,765
Likes: 0
Received 2 Likes on 2 Posts
Default

he would've just given me BS saying we 'just' got the food and they 'just' made it.
Old 09-30-2009, 11:48 AM
  #12  
Registered User
 
gpwuster's Avatar
 
Join Date: Aug 2006
Posts: 6,160
Likes: 0
Received 0 Likes on 0 Posts
Default

Email their Guest Relations:

guestrelations@redrobin.com


I hate bad services...
Old 09-30-2009, 11:54 AM
  #13  

 
623baller's Avatar
 
Join Date: Nov 2006
Location: Bay Area, CA
Posts: 558
Received 0 Likes on 0 Posts
Default

lol another tip, i would always ask for their name first before you even talk about the issue(be it manager/ waitress....etc) get their name first and they usually know you will probably report their ass if they tried something with you
Old 09-30-2009, 11:57 AM
  #14  

Thread Starter
 
tkeyyy's Avatar
 
Join Date: Oct 2008
Location: Bay Area, California
Posts: 6,765
Likes: 0
Received 2 Likes on 2 Posts
Default

well i have friends who work/used to work there so i can pretty much find out who they are, even if they didn't give their name.

i complained about my burrito at chipotle being way too over seasoned and they actually did an investigation and apologized / sent me a coupon for a burrito lol.
Old 09-30-2009, 12:09 PM
  #15  
Registered User
 
gpwuster's Avatar
 
Join Date: Aug 2006
Posts: 6,160
Likes: 0
Received 0 Likes on 0 Posts
Default

that's when you can tell a manager IS a manager....

Paul.. make sure you email RedRobin
Old 09-30-2009, 02:12 PM
  #16  
Registered User

 
rob-2's Avatar
 
Join Date: Jul 2009
Posts: 8,657
Received 170 Likes on 125 Posts
Default

Never stepped foot in Red Robin. One burger is a day's intake of fat and sodium for me.
Old 09-30-2009, 03:28 PM
  #17  
Registered User

 
s4play's Avatar
 
Join Date: Mar 2004
Location: West Coast baby
Posts: 9,447
Received 15 Likes on 11 Posts
Default

Wow talk about bad service - I've never been there personally.....

So you walked out without paying? In most cases when you complain usually the restaurant tries to make it right. But I've never left a place on my own free will - I wonder if that's considered stealing or not paying....?

Sucks for sure but be careful for not breaking the law. With YELP these days most places strive for good service so that's stupid of that manager to act this way.
Old 09-30-2009, 03:31 PM
  #18  
Registered User
 
Munki's Avatar
 
Join Date: Aug 2005
Location: San Jose
Posts: 17,220
Likes: 0
Received 0 Likes on 0 Posts
Default

goto the one in Fremont.. that place is ok..
Old 09-30-2009, 03:35 PM
  #19  
Registered User

 
still's Avatar
 
Join Date: Jan 2006
Posts: 1,474
Likes: 0
Received 0 Likes on 0 Posts
Default

mmMmmMmm i'm craving red robin now
Old 09-30-2009, 03:40 PM
  #20  

 
danvuquoc's Avatar
 
Join Date: Jul 2007
Location: Bay Area, CA
Posts: 3,282
Likes: 0
Received 0 Likes on 0 Posts
Default

I just try not to eat at chains if I can help it, they usually don't give a shit about their food, service, or reputation.


Quick Reply: Red Robin



All times are GMT -8. The time now is 09:36 AM.