bjeong1381

Got this from over at one of our distributor's blog. It is a very good read and very true and to the point. His blog is www.og-made.com. you guys should check it out.

Wow. Never thought the guys at OG Made would ever let someone like me get on the soapbox. But to cut to the chase, some of you know me as

Ableen

[QUOTE=bjeong1381,Jul 26 2007, 02:46 PM] [B]6. Don

Stephenopoly

shes right.... hahaha

Ableen

i wouldn't expect anything less

wantone

Brian I don't get this thread This someone do something to OG recently?

Stephenopoly

Thanks for all your help getting parts Brian

itS2Krazy

bjeong needs to read 1 and 6 a lot.

msmokie

i think you've already violated all of these rules...with the exception of #7

RWD_RCKT

<FLAME SUIT ON>

That's all fine and dandy, but the bottom line is PEOPLE ARE CHEAP. If you can get it for cheaper, why wouldn't you?

Customers want bottom dollar and most are willing to risk shabby service, delayed shipments for it. Asking customers to conform to how the business wants them to be is indeed a waste of bandwidth. The aftermarket automotive industry is a luxury based business and needs the customer more than the customer needs them. The business needs to conform to the customer or the business will fail.

What I do wholeheartedly agree with is the diplomacy involved between business and customer. Being forceful to a business is tactless. And being a dick is even worse. Earning respect (by loyalty, or just plain old being nice) is a great way to go... and speaks a lot for the integrity of both customer and business.

PS. I usually pay retail because a. I want it now and b. I fvking hate nickel and dime'ing. But if I can broker a deal or come across one, you can bet I am going to take it!!!

Silkky

Good read~